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Overland Veterinary Clinic
- Veterinarians
- Los Angeles, CA
About this business
Location details
3465 Overland Ave., Los Angeles, CA, 90034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Really liked my experience with my vet. But the waiting area is chaotic and disorganized. And there is practically no parking.
Business response:
HI Hillary ~ As the owner of Overland Veterinary Clinic, I appreciate any and all feedback as we are always looking to improve the client experience, and all opinions help with that. I'm glad that you were satisfied with the veterinary care that you and "Willow" received. We try to keep things moving along smoothly but I can tell you that we rarely have a day when we're not dealing with multiple emergencies. We generally all have relatively full schedules but then when an emergency comes through the door, all priorities ... read more
I just had an exceptional experience with Dr. Park! Just moved from Massachusetts and my 12 year old yorkie needed care. Couldn't have asked for a better vet! Lola ended up needing surgery in which Dr. Park performed and saved her life. Dr. Park is very attentive, knowledgeable, friendly and really cares about the pets! The staff is great too! Highly recommend!
The front desk people here are horrific!!! They don't care about your pets whatsoever it's about getting clients in and out the door. My 15 year old dog has been seen there for 8 years, and right now I am in desperate need of care to avoid the stress of bringing him in to the ER a second time, simply requested for a tech appointment to get him fluids and anti nausea injection for supportive care and went up there in person basically begging and they had ZERO concern and there's one lady especially who is just flat out rude. ... read more
Business response:
We apologize for falling short of your expectations. Please feel free to reach out to us at (310) 559-2424 to discuss your concerns further.
My dog was left in the back for over 4hrs without being seen. I had to ask for them to look at him because they forgot him. They said they got the names mixed, but they only figured it out when I asked. This is extremely unprofessional. Not only that, when I asked the people in the front desk, they were extremely rude and I was ignored by one of them. After I asked, they had him ready after 15min and the cleaning was not done well. It was definitely rushed and I am scared that they did not treat him nicely because they were ... read more
Business response:
We take your feedback seriously. We apologize for the experience you had at our clinic. Please contact us at (310) 559-2424 to discuss this further.
I don't know what happened to this place but it went downhill. It used to feel like the last non-corporate place. Over the years, it's become just like everything else. And because of that, I have moved to VCA. What finally inspired me to write the review wasn't the obnoxious technicalities on being a few days overdue for appointments, but the constant spam they push down my inbox. I try to unsubscribe but they have sold off my email to all sorts of brands now. Happy Healthy Pets, allydvm, birdeye, vet cove. All four of thes... read more
Business response:
We regret to learn about your experience at Overland Veterinary Clinic. Please accept our apologies for the issues you encountered. Thank you for sharing your feedback.
The WORST experience I could have had, my little Chihuahua waited more than 4:30 hours to be able to get out of there and his only answer was "we mixed the names", in 15 minutes they did what they couldn't do in 4 hours that they had him inside. Don't waste your time and money on this place!
Business response:
We are disappointed to hear about the extended wait time and confusion with your pet's care. Please contact us at (310) 559-2424 to discuss this experience further.
I've been coming here for years, but things have really gone downhill. They can't seem to keep doctors, and now they're charging a $15 fee just to take your dog to the back for a quick assistant visit--literally 30 seconds. That's ridiculous. I brought my 6-year-old dog in for a physical. She's consistently weighed 68 lbs her whole life and has always been considered healthy. This time, a new vet suddenly said she needs to lose weight. Then, a week later, they told me I had to do blood work before they would even provide fl... read more
Business response:
We take your feedback seriously. Please feel free to reach out to us at (310) 559-2424 to discuss your concerns further.
Made us wait over an hour when it wasn't even busy. Not a good vet. Definitely do not recommend going here.
Business response:
We regret to learn about your long wait time at Overland Veterinary Clinic. Please feel free to reach out to us at (310) 559-2424 to discuss your experience further.
I am VERY disappointed in Overland Veterinary Clinic. I had been going to this veterinary clinic for MANY years until very recently. I had spent A LOT of money at this clinic because I love my cat, Herbie. There is a way to perform customer service at the front desk. Without mentioning any names, this clinic falls way short of treating customers correctly. There is such a lack of respect from one of the customer service reps at the front desk. I will keep her name out of this. Overland veterinary Clinic pushes so many anima... read more
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience caused. Please feel free to reach out to us at (310) 559-2424 to discuss your concerns further.
Frequently asked questions about Overland Veterinary Clinic
How is Overland Veterinary Clinic rated?
Overland Veterinary Clinic has a 4.1 star rating with 992 reviews.
When is Overland Veterinary Clinic open?
Overland Veterinary Clinic is open now. It will close at 7:00 p.m.