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Pacifica Senior Living Forest Trace
- Assisted Living Facilities
- Lauderhill, FL
About this business
Live the retirement life of your dreams at Pacifica Senior Living Forest Trace in sunny Lauderhill, Florida. Overlooking a glistening 30-acre lake, our Independent Living, Assisted Living, and Memory Care community puts the finest quality senior lifestyles right at your fingertips.
Location details
5500 NW 69th Ave, Lauderhill, FL, 33319, United States
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Excellent customer service and a wonderful tour
Business response:
Jay, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Forest Trace!
The cousin of the resident ([name removed]). After a year of struggle to get my cousin out of her home which is debt ridden I was able to sell her home. Now what? A Place for Mom comes to mind hence [names removed] Pacifica will now be able to provide what is necessary.
Business response:
Hi David P, thank you for taking the time to leave us this positive review for our team at Pacifica Senior Living Forest Trace. We appreciate it and hope to be of service to you again in the future. Take care!
Exceeded expectations - nice grounds, clubhouse, pool, etc Spacious apt!
Business response:
Hi, thank you for taking the time to leave us this positive review for our team at Pacifica Senior Living Forest Trace. We appreciate it and hope to be of service to you again in the future. Take care!
Very spacious, friendly, energetic specialist. Very detailed.
Business response:
Hi, thank you for taking the time to leave us this positive review for our team at Pacifica Senior Living Forest Trace. We appreciate it and hope to be of service to you again in the future. Take care!
We love this place & when I get to the point of needing assistance I want to come here.
Business response:
Hi LB, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Forest Trace. Thank you again, we hope that you have a great day!
During my tour I was very impressed. Many residents were out and about, talking and interacting. The staff appeared to be very interactive and caring. Definitely considering this as a placement for my mom.
Business response:
Thank you for your positive recommendation of Pacifica Senior Living Forest Trace! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I am writing this review in praise of [name removed] who is sales director at Pacifica Senior Living Forest Trace. [She] has been extremely helpful as we expressed interest in placing my mom in this facility; she is kind and was patient, answering all our questions, spending time with us describing the services and giving us a tour of the facility. We met with her three times onsite and communicated several times on the phone. We loved the apartment she showed us and the grounds are beautiful. After consideration my mom who ... read more
Business response:
Hi Monique Z, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
The overall experience at Pacifica Senior Living community was good, however they need to pay a little more attention to the needs of their residents.
Business response:
We appreciate receiving actionable feedback and will often use the information as a teaching moment. Unfortunately, the subjective nature of your suggestion is unclear.
I would tell others looking into Pacifica Senior Living Forest Trace that they need to be careful with two things. It would seem there is some type of kickback relationship between them and the healthcare providers they use and get very touchy about you finding your own providers in the area. Also, the kitchen is unable to accommodate easy things like low sodium diets.
Business response:
We believe in transparency in our discussions so we promote a choice for contract services in the building. We do not dictate who a resident should work with. And we do not receive gifts or payments from anyone who operates here. Our kitchen always has low-sodium options. But, they will also serve a hot dog so the residents have choices. And, if they are independent, it is up to them.
Frequently asked questions about Pacifica Senior Living Forest Trace
How is Pacifica Senior Living Forest Trace rated?
Pacifica Senior Living Forest Trace has a 4.8 star rating with 351 reviews.
When is Pacifica Senior Living Forest Trace open?
Pacifica Senior Living Forest Trace is open now. It is open 24/7.