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About Us Pacifica Senior Living Hemet Pacifica Senior Living Hemet offers Assisted Living, Memory Care, and Respite Care for seniors in Hemet, California. We are dedicated to providing a warm and comfortable living environment that enhances our resident's quality of life.
1177 S Palm Ave, Hemet, CA, 92543, United States
Get directions1. Overall experience is a 4. The move in was a little bumpy as they didn't seem to be quite ready. 2. Facility is very clean- 5 no odd odors. 3. Friendliness- 5 everyone is friendly from maintenance staff to housekeepers, caregivers and admin staff 4. Quality of care-staff seem to care but my expectations aren't being met due to what I believe is shortage of staff. Caregivers are required to serve meals and do cleanup which I feel takes them away from care for the residents. Administration says they want to have a family fe... read more
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
Our loved one really does not like the food. She likes the Friday happy hours, but doesn't participate in most of them. Value for cost is fairly reasonable. Pacifica Senior Living is really a nice overall place.
Business response:
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
They were very responsive to family members inquiries We were there often and affirmed the staff often. Some went the extra mile in caring for my mom.
Business response:
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
A year ago, my mom’s case was mishandled by a local rehab center. They would not acknowledge her dementia and moved her from room to room. Due to being misplaced, she went to bed in the wrong room upsetting other patients. Overnight, they kicked her out and placed her into an assisted living that was not secure, not properly fenced, and had a door to the exterior from her room. I was directed to Pacifica assisted living. My mom was pretty much out of her mind from added stress. With immense help from Pacifica staff, we were ... read more
Business response:
Thank you Debbie for your positive recommendation of Pacifica Senior Living Hemet! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
After reading Pacifica’s reviews, we decided to schedule a visit to the facility. [name removed], Concierge, greeted us with her charisma and friendly welcoming smile. We toured the well-groomed park-like community and [name removed] showed us a very nice and spacious 1 bedroom unit in the Cedar building. My dad was impressed and decided to put a deposit right then. He liked the location of his room being right next to the dining room, and the back door to the yard is nearby to take his dog out. The friendly staff and except... read more
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Hemet.
Pacifica Senior Living is a place where the staff are more than employees to their residents, they are family! The moment you walk in, you feel right at home. The smiles are the best!!! The team at Pacifica are always so helpful to everyone.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Hemet.
I have yet to encounter a member of the staff that was not kind and caring. The folks in the office and kitchen are considerate and responsive. The care staff do an incredibly hard job incredibly well.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Hemet.
My loved one is a resident at Pacifica Senior Living Hemet and this facility is wonderful! Everything has been great for her here. What I would say is, be patient. Trust the staff to know what they are doing. The facility is very clean. The staff is very friendly and knowledgeable. The food, activities, and value for cost are great! I would highly recommend this facility to family and friends.
Business response:
Ruth, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Hemet!
We had a great tour experience with Pacifica Senior Living Hemet. The people were all very nice. Pacifica Hemet was surprisingly more expensive than [facility name removed] or [facility name removed] But clearly it was also well run. It is cottage style, which some might like.
Business response:
Thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Hemet, we always strive for top-quality service and are glad we could provide it for you.
Pacifica Senior Living Hemet has a 4.8 star rating with 378 reviews.
Pacifica Senior Living Hemet is open now. It is open 24/7.