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Park Royal Hospital

2.4

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Location details

9241 Park Royal Dr, Fort Myers, FL, 33908, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.4545 reviews
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Shawn L.'s profile image
Shawn L. 
rating
4 years ago

This is the absolute worst place to ever find help if you are looking for help or looking to help someone that you know do not use this place this place is the worst possible solution for anything I was one of the inpatients a while back and I talked to nobody about my problem they did nothing to help me the food is terrible the beds are hard as rocks the nurses are good people but they are terrible at their job and everything about them on the phone is unprofessional they want information that is impractical to have they ra... read more

Kelly O.'s profile image
Kelly O. 
rating
4 years ago

do NOT send your loved one here. They ignore patients needs. Its like going to jail but paying top dollar to stay there ! The group meetings that you are forced to attend are run by clowns that think they are better than everyone else. THE ONLY thing that is good about the place was the patients that were looking out for one another. Friendships made that will last a lifetime. Family members would call daily hoping to talk to a dr or someone to check on the status of the patient and not one call was ever returned. Its a... read more

Liz K.'s profile image
Liz K. 
rating
4 years ago

No one should be forced to be observed by these individuals. They are twisted and try to keep you there as long as possible (or someone else needs your bed) so they can get insurance money. They are sick. This place is dangerous for anyone who really does need medical attention. 

Rocio C.'s profile image
Rocio C. 
rating
4 years ago

This is the worst place and it's extremely sad because many people do need help with their mental health. They strive to hold you for a week (I'm sure for their own monitory gain) and you barely get to talk to professionals. They let you go without a secure after care plan and slap any diagnosis they can. Sleeping is inexistente and losing weight is a guarantee. 

Joanne K.'s profile image
Joanne K. 
rating
4 years ago

This place is awful and discriminates. The care is poor on all the reviews. They will tell you they hire you and then send you an email you are not! They always have openings and go through a lot of staff 

Larry T.'s profile image
Larry T. 
rating
4 years ago

This place does more damage then good. they try to maximize your stay for money ,, not giving help. i realize how hard the job is.( I work in health care). the psychiatrist there is a pompas ass. Berating me for trying to help someone. I paid on my bill 2 x a month. the best i could . then they put me in collections. I paid 3/4 of my bill. worst place you could go. 

Lexie C.'s profile image
Lexie C. 
rating
4 years ago

My name is Elizabeth Simpson, and at Park Royal Hospital I received the most asinine, cold, negligent care I have EVER experienced in ANY mental health facility. On 06/02/21 i was admitted for baker act due to severe depression, symptoms of PTSD and relapsing with chronic Anorexia nervousa. Lets start with the first 24 hours. They failed to document any of my food allergens which resulted in them feeding me those exact allergens. I threw up violently, passed out in my bathroom, hit my head, had cuts in my ears, bruises o... read more

Business response:

We want to thank you for taking the time to offer this detailed feedback. That said, we are deeply concerned by the statements made. Our goal is to provide the utmost in clinically excellent care that is delivered in a safe, comfortable, and respectful environment. The statements expressed here are in direct opposition to that, and it is imperative that we gather more information. Please reach out to Amber.Hentz@ParkRoyalHospital.com as soon as you're able. 

Augusta E.'s profile image
Augusta E. 
rating
5 years ago

My friend was here it's an awful place no supplies for her ADL s lost all dignity. Food bad. Worker not personable or helpful. You have to leave your purse with front desk person no lockers or security went to reclaim belongings and my second bag was misplaced. Finally found must wait for an escort to the floor. Then had to wait to get to go as there was no one to go with you. No one had time and questions ignored. 

Business response:

Thank you for sharing this with us. Our goal is to deliver the highest-quality care with genuine compassion, and we're concerned to read this. While the guidelines set forth by HIPAA limit what we can share, we would like to gain a better understanding of the situation described. Please reach out to Amber.Hentz@ParkRoyalHospital.com. 

Shelley H.'s profile image
Shelley H. 
rating
5 years ago

I witnessed first hand neglect And abuse by a male patience And by a Nurse night shift worker to a patient in the next bed. Elder abuse ! Repeatedly teller she was stupid Putter her to bed soiled, not covering her up the list goes on & on.Let me list a few things but In actual fact I've compiled 4 pages of abuse and neglect. No medical band of identification to disperse meds or know who I was. Said I could leave anytime since I voluntarily admitted myself for the detox program . Wrong you are locked in until a dr signs you ... read more

Frequently asked questions about Park Royal Hospital

How is Park Royal Hospital rated?

Park Royal Hospital has a 2.4 star rating with 545 reviews. 

When is Park Royal Hospital open?

Park Royal Hospital is open now. It will close tomorrow at 12:00 a.m.