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Pasadena Highlands
- Assisted Living Facilities
- Pasadena, CA
About this business
Location details
1575 East Washington Boulevard, #108-A, Pasadena, CA, 91104, United States
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This is a very nice community and the staff did an excellent job with my tour, they showed me all around and they were able to answer my questions with no problems but I just thought the atmosphere here was not a good fit for my Uncle and that the community was just too big for what I was looking for him.
I had recently taken a tour of this community for my mother and I have to say that I was not very impressed with my experience. The hallways where very dark as well as the carpet and it was just a depressing atmosphere. They also could use some more green and flowers in the courtyard are. I will say that the rooms they had where very large and I loved the balconies they had attached to the bedrooms. It was just to dim of a place for my mother to go to .
Business response:
Thank you very much for taking the time to visit our lovely community. I’m so glad you noticed our apartments are significantly larger than most Independent and Assisted Living Communities. The expansive balconies you described have the most incredible views of the mountains and courtyard (especially in Spring) when all the flowers are in bloom. The large expansive windows help residents enjoy the view from their apartment as well as their balcony. It is truly breathtaking. We appreciate you taking the time to comment about ... read more
Very nice, clean facility. Lots of options available.
No Buy in month to month rent with yearly increase in price 2. Units 4000-5000. No oven small refrigerator and 2 burner stove-top small closets one washer dryer per floor North units view of mountains 2 BD 2 Bath have tub and shower. Subterranean parking 20 car month free parking above ground. 3. Building quiet concrete Steele good cell phone reception spotty radio reception. 4. Must buy at least one meal a day Breakfast 7 -10 open seating Lunch 11 - 1 open seating. Dinner 2 seating 4 or 6 pm with happy hour before each. 5. ... read more
The Pasadena Highlands' real strength is their thoughtful, caring and helpful staff. Everyone, at all levels, presents a happy, friendly demeanor. The facility is situated very nicely and provides views in just about every direction depending on the apartment that you select.The apartments are well maintained and regularly updated, overall very nice. The food is good but not wonderful BUT the staff will accommodate one quickly if you have a special desire. Just be careful... make sure that this is what you want. When my wi... read more
Small units. Minimal kitchen facilities. Not a lot of storage. Security seemed a little lacking. Minimally smoker friendly. Communal laundry which seemed inconvenient. Nice dining. Good activities. Walkable area with shops in the neighborhood. Affordable.
Very nice if you can get the north-facing apt. A pleasant environment. Close to home.
They keep my mom's room very clean. They have a lot of activities they offer. I like the way it is physically set up. All the rooms has a balcony which is good for the residents.
I think that their staff could better coordinate the care. They are friendly and helpful, but could use better coordination. I think they need to have more activities, or their existing activities need to be ratcheted up. They need to improve the level of their activities. Make them more sophisticated. They need to improve the assisted living dining area. It is very depressing.
Business response:
Thank you for your observations and input. We are pleased to let you know that many of your concerns were identified and addressed. In October, we announced the promotion of one our nurses to the Leader of Assisted Living. She has made a positive impact with the staff and delivery of services. The dining room and activity area has been enhanced; new cabinets, countertops, pictures, patio furniture, etc. We continue to listen to our residents and families to make modifications to our activity programs and services. If you wou... read more
Frequently asked questions about Pasadena Highlands
How is Pasadena Highlands rated?
Pasadena Highlands has a 4.3 star rating with 201 reviews.
When is Pasadena Highlands open?
Pasadena Highlands is open now. It is open 24/7.