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Pasadena Highlands
- Assisted Living Facilities
- Pasadena, CA
About this business
Location details
1575 East Washington Boulevard, #108-A, Pasadena, CA, 91104, United States
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Staff is nice not enough of them, but try and be helpful.
Positives: all staff members are friendly and helpful. Negatives: New in-coming employees need more training, food could be better and better cleaning of the dinning area.
The facility could be utilized better. Because it has only two elevators , movement through the facility is slow. Also, there was some turnover in staffing that causes some disruption
I give the residence an A- because they are not supplying residents with bottled water. Other than that short coming, they have given a top shelf effort. 4/5 would be accurate. This place really does try to be the best but they should be told when they fail short.
I moved out recently. I wasn't that happy There. There was too many people I'm not used to that. Also, the dining room service was terrible. They don't have enough waiters. The food is cold when they bring it to you you have to ask for every little thing, the butter, the ketchup, the mustard, the whatever you need, you have to ask for it instead of them having some on the table, I don't know I just wasn't happy there. Everyone complains about the dining room service. It's slow it it takes at least 30 minutes for them to take... read more
Pasadena Highlands has been a good place for my mom. The good: Clean, well appointed. The residents all seem to be happy and can be found engaging with each other and the staff. Food quality is good. So many activities. My mom does not need much attention, but from what I see, the ones that do, get it. Friendly staff. Responsive to my needs. The not so good: They seem to be understaffed. I think that is an issue across the entire industry. The intake/move-in process was a little disjointed and cumbersome. The building layout... read more
After several months of visiting 55+ communities I chose Pasadena Highlands. I am comfortably settled in my apartment and have made some wonderful friends. I can’t believe I lived alone for so long when this was available. Pasadena Highlands is home now and I could not be happier.
The caregivers my mother had were [name removed], [name removed] and [name removed], they were phenomenal! Particularly [name removed]...she introduced mom to other residents, arranged for "play dates", where she could socialize on a one on one basis. Then there was [name removed], she was my mother's med-tech. She was so observant. Unfortunately, she left.
Pasadena Highlands is a nice assisted living community. My mom has been there for approximately 1 year and I haven't any complaints. It's becoming more diverse which my mom likes.
Frequently asked questions about Pasadena Highlands
How is Pasadena Highlands rated?
Pasadena Highlands has a 4.3 star rating with 201 reviews.
When is Pasadena Highlands open?
Pasadena Highlands is open now. It is open 24/7.