I'd give Pasadena Highlands top marks across the board, they really do everything well! It's a nice looking place, and the staff is friendly, knowledgeable, and helpful.

Anonymous

on AplaceForMom

10 years ago

They are doing a pretty good job. It's clean and the staff is friendly. Some meals haven't been as tasty as others, but in general the food is pretty good. We don't have any complaints about activities, or anything really. We are pretty happy with them.

Anonymous

on AplaceForMom

10 years ago

It's great. My mom is happy there. It was a good choice. The cleanliness is excellent. It's always clean. The staff is very friendly and accommodating. The value is excellent. They do a pretty good job at taking care of my loved one. It has been a great experience. I would recommend the Pasadena Highlands to anyone. It's just a great place. I'm glad my mom is happy there. It's a nice community with nice people.

Business response:

Hi, I am so happy to hear this. Our staff adore our residents. Thank you for the feedback!

Anonymous

on AplaceForMom

10 years ago

Good facility. Lots of activities. The only available rooms were not to our liking.

Anonymous

on AplaceForMom

10 years ago

In addition to the beautiful facility, Pasadena Highlands has the most positive vibe. It is one of the most cheerful places I know (which actually still surprises me) - and that positive attitude emanates from employees as well as residents. My mother adapted very quickly with the help of very supportive staff members. I have great confidence that she is surrounded by caring professionals in a rich environment. 5 stars

Business response:

I am so glad you feel that way - thank you!

Dave C.

on AplaceForMom

10 years ago

Great...so far. The request for review was sent in 5 days after Mom moved in, so it is a little early to speak for the long run. That said, so far, Pasadena Highlands has delivered on all their promises. Mom was released from hospital directly there and has not yet had the opportunity to experience the amenities offered. 4.5 stars (except for big time elevator waits). If able, I'll update this in a month or two. I toured five facilities. Pasadena Highlands was the best fit. Staff is friendly and engaged with the residents. ... read more

Business response:

Hi Dave, Thanks for the nice review. It's been nice working with you and your family. Mom's doing well here. Hope to see you soon! Raena

Anonymous

on AplaceForMom

10 years ago

Nice quiet, friendly place. Apartments are nicely laid out. No kitchen when you walk in the door of units. which I liked very much. Huge balconies make for extra space. Outside quadrangle beutifully landscaped. Very dog friendly which is good.

Business response:

Thanks for coming in!

Anonymous

on AplaceForMom

10 years ago

My Dad stays at the Pasadena Highlands in Pasadena, California and in a one bedroom unit. The place is five stars all the way. I like the personal services thats available there. They go the extra miles to make good of any situation. They are very personal all the way up the ladder. We are very happy with everything. Really happy

Business response:

I am so happy to hear that. We take great pride in our community and we are so glad your family is a part of it!