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Pediatric Associates - Coral Springs
- Pediatricians
- Coral Springs, FL
About this business
Location details
9120a Wiles Rd, Coral Springs, FL, 33065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
if the appointment is at 8:15 and an hour later you still haven't managed to see your patient, you need to address your scheduling practices. to be an hour behind by 8:15am is bad time management
Business response:
Mark R., we are disappointed to hear that you did not have a more positive experience with us. Please know you can reach out to us at 954-414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring fo... read more
Business response:
Juselle D., we apologize for not meeting your expectations. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
How illegal is this??? My first initial visit with this terrible place was not even documented due to the extreme malpractice on my 3 week old baby!!! I just created a patient portal after being switched to different physician for my daughter and now there's no record of the incident and when I asked what they documented has her temp because the first visit it said 67 degrees and that's not physically possible but they took it twice and that's what it said.. I was again treated terribly due to my past and this time her doc... read more
Business response:
Cassandra M., you have listed multiple concerns in your review that we would like to address. Let’s take this conversation offline give us a call at 954-414-7745 or email us at customerservice@pediatricassociates.com and one of our representatives will contact you. Thank you!
Did not know this place could get worse. They do not care about how rude and UNHELPFUL they are. Services and courtesies my friends offices provide and rudely denied at this place. PLEASE train front desk staff how customer service works.
Business response:
Jessica T., we thank you for your feedback. We do apologize that your expectations have not been met. However, we will take your experiences and improve upon them in the future. Please know you can always contact us at customerservice@pediatricassociates.com.
I'll start looking for another site, the policies are horrible, apart from the fact that most nurses are rude, they want to tell you about them missing or late since you entered when the policy was created just this year! If you are going to create a new rule, it is fine, but count the faults since you created the policy, not since my son was just born (now he is 5 years old), I do not recommend this place to anyone, I have always had problems and yes The endurance was because Dr de la sota is the best, but the team and the... read more
Business response:
Maria Fernanda, we are sorry to hear about the unfortunate experience that you and your child had; we do take all complaints seriously. Please know we are here for you and can assist you in any best way we can. If you need any additional assistance, please contact us at customerservice@pediatricassociates.com.
This place is totally unorganized! I've been waiting here for almost an hour. The front desk is full of a bunch of incompetent individuals that just seem to chitchat with each other and not address the overcrowded waiting room! Do yourself a favor RUN AWAY FROM HERE unless you have no job or life to get to because you will wait here a minimum of an hour then when you finally bring you back to a room, you will wait another 30-60 minutes! A simple visit to a pediatricians office should not be close to 2 hours from walking in ... read more
Business response:
Cindy S., we apologize for not meeting your expectations. Our goal is to make every aspect of your visit conclude with a positive experience. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation.
My daughter has been with Pediatric Associates since she was born (different locations). She's now 4 and has fractured her leg. I received a DME form on 12/23/21 for a wheelchair from the Orthopedics' office, which I physically delivered to Pediatric Associates Coral Springs as soon as I left the Orthopedics' office. The lady at the front desk couldn't give me any information on how long it would take or who would call me or if there were any other documents she needed that would make the process easier, nothing! Now days la... read more
Business response:
Monique, we sincerely apologize for your experiences with our practice. Our goal is to provide the best quality pediatric care. We're concerned by your comments and would like to opportunity to investigate your experience. Please contact us at 954-315-5770 or customerservice@pediatricassociates.com at your earliest convenience.
THE WORST! THe worst pediatric associates location I've been to. My family has visited Aventura, Hollywood (both locations), West Palm Beach and Plantation. This is by far the worst. Every single time I bring my child the wait is excessively long regardless of being on time to a scheduled appointment. But the real issue here is the front staff. They are all (I mean ALL) extremely rude including the manager. They had smirks when I had a question regarding my insurance, there was an erroneous error with billing wrong carrier w... read more
Business response:
Deborah, we apologize for not meeting your expectations. Our goal is to make every aspect of your visit concludes with a positive experience. Please know you can reach out to us at 954-315-5770 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
The wait is long. The staff condesending. And to top it off, they do not honor your religious freedoms! They have been my doctor for over 12. They ALMOST do not want to give me medical care because I refuse to vaccinate my child. As I explained, I was not there for vaccinations because we have a religious exemption. I was only ther for a wellness visit/physical. They told me that I needed to find another doctor because they do not honor religious exemptions. They wanted me to sign a refusal to vaccinate which I didn't becaus... read more
Business response:
Itza D., thank you so much for reaching out to express your concerns with Pediatric Associates’ vaccination policy. We understand where you’re coming from and we want you to know how much we value our relationship with your family. The new vaccination policy was created with the safety and well-being of all of our patients in mind. We do understand that parents and families may have individual beliefs or personal feelings with regard to vaccination. However, since most religions support vaccination, in good conscience, we ca... read more
Frequently asked questions about Pediatric Associates - Coral Springs
How is Pediatric Associates - Coral Springs rated?
Pediatric Associates - Coral Springs has a 4.3 star rating with 2,530 reviews.
When is Pediatric Associates - Coral Springs open?
Pediatric Associates - Coral Springs is open now. It will close at 5:00 p.m.