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Pediatric Associates - Doral

4.1

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Location details

9655 Northwest 41st St, Doral, FL, 33178, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.11,430 reviews
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Zucy M.'s profile image
Zucy M. 
rating
8 years ago

My 2 year old son had hives from an allergic reaction and we went in for the aftercare services at around 7 pm. After a 2 hour process of wait and consultation with a very pompous Dr. Gonzalez, she prescribed medicines to a CVS pharmacy which had already closed. We attempted to get the prescriptions at a 24 hour CVS and they said the computer system would not allow it. So we quickly drove back to the office to get a new prescription. As we got back there two ladies were walking out, closing the doors and they said they c... read more

Monica M.'s profile image
Monica M. 
rating
8 years ago

Always over book appointments. Wait time is a minimum of 2 hours. Not to mention same day appointments are never available which is usually when you need to have your kids seen when they are sick. After waiting 2 hrs in the waiting room the bring you into another room which then you wait another 30 minutes or more to see the doctor. You would figure they would have some consideration with children. Especially the ones that are already sick and not feeling well. 

Rahul J.'s profile image
Rahul J. 
rating
8 years ago

If you don't speak Spanish . DO NOT COME. You will most likely be treated like an outsider . For my first appointment, I was kept waiting for 50 MINUTES. Staff is rude and smile only at their Cuban friends . 

Lily A.'s profile image
Lily A. 
rating
9 years ago

The doctors here are all wonderful,very knowledgeable and caring. I have never had an issue with with any of them with my two kids. However, when it comes to the staff they fall way short. Although, they are friendly they just are not too professional. After the doctor came to see my son really quickly the nurses took way too long for the shots. Efficiency is an area that would need improvement. 

Business response:

Lily A., we diligently work at producing quality care. Thank you for taking the time to let us know how we can improve on our services. We value your opinion. Thank you for your 4- Star rating. 

Arnaldo R.'s profile image
Arnaldo R. 
rating
9 years ago

Awful experiences at Pediatrics Associates Doral. Since i live in Doral my two daughters attend this place with Dra Fierro (wonderful doctor) but i can not understand why the staff are the worst in town. This is the second time that they gave to my wife a wrong referral for an specialist. We waited almost two months for this appointment and just came to the specialist and they told again the document was wrong. Is impossible to get an appointment with Dra Fierro (even 30 days before) it's insane. I have been at this place si... read more

Business response:

Arnaldo R., although your experience was not satisfying, we thank you for letting us know the areas that we need to improve on. 

Eli L.'s profile image
Eli L. 
rating
9 years ago

This place is a HUGE DISASTER. The only time I was ever treated and seen on time was when my son was during the prenatal visit and visit from the birthdate up until he turned 2 months old. The moment my son hit 2 months he became another number in the waitlist for them. Every time I had an appointment, arrived on time and selected to see the "first doctor available", I ended up being the last patient to be called in. In other words expect over an hour wait. One instance, I tried to make a same day appointment over the phone ... read more

Business response:

We're sorry to hear this; our wait time can be a challenge however our goal is to have our patients in and out of the office within 70 minutes. We also understand the perception of someone skipping the line rotation is possible. We would like to explain this happens because we have multiple providers seeing patients. The appointment type determines the length of the patient visit. We follow our scheduling and see our patients accordingly. We hope this elucidation helps. We would like to look into your visit time history,... read more

Jorge K.'s profile image
Jorge K. 
rating
9 years ago

The place is always overbooked which causes long frustrating waiting times (at least an hour with appointment to get in room then another 30 minutes to be seen by Dr. We saw 3 different doctors so far (2 females and 1 male who are very competent and qualified ) but they always seem overwhelmed and in a hurry it seems to me that corporate forces front desk to overschedule patients which affects customer care and quality if care. They need to hire an additional Doctor or stop taking new patients they will lose more patients t... read more

Business response:

Jorge, our wait times do fluctuate and we do apologize for the variances that you have experienced. We're working on streamlining this process. Nonetheless, we appreciate your feedback and we hope that all future appointments are timelier. 

Diane G.'s profile image
Diane G. 
rating
9 years ago

I chose Pediatric Associates when my child was born and I can say it was a pleasant experience until recently. Last time I went to their office with an appointment I had to wait over an hour past the appointment time. When I asked the front desk girl she was very nasty and I decided to leave and re-scheduled because I was working that day. I was going to switch Pediatricians but then I decides to give it a second chance and I made the appointment again. This time it didn't take so long and I saw the doctor (which by the way,... read more

Fernanda M.'s profile image
Fernanda M. 
rating
9 years ago

This place is a mess Nobody knows what they are doing, I had a bunch of problems with the way they work 1. Doctors never return your call,only if you harass calling, its a medical assistant that are very limited because she is not a doctor! 2. The staff is super lazy, my husband had to pick up a form that the doctor said it would be done when he got there the girl in the front desk said that there was no note and no form, I called back they figured that the girl in front desk made a mistake and dis not look at the notes. My ... read more

Frequently asked questions about Pediatric Associates - Doral

How is Pediatric Associates - Doral rated?

Pediatric Associates - Doral has a 4.1 star rating with 1,430 reviews. 

When is Pediatric Associates - Doral open?

Pediatric Associates - Doral is closed now. It will open at 8:00 a.m.