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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.53,396 reviews
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Cody P.'s profile image
Cody P. 
on Birdeye

a year ago

It was a great overall experience. 

Taylor S.'s profile image
Taylor S. 
on Birdeye

a year ago

Quick and easy! 

Herbert G.'s profile image
Herbert G. 
on Birdeye

a year ago

I understand process should take about 30 days, mine took longer than that from what I was told was on your end and not mine. As for pay off’s, we’re inaccurate and know I have to pay the difference. If this would of been done more on time it would of been good. I’m just glad this process is over and I can move on. 

Dawn L.'s profile image
Dawn L. 
on Birdeye

a year ago

Little confusion with some things but nothing major and worked out 

Alex T.'s profile image
Alex T. 
on Birdeye

a year ago

Over all everything went well. thanks 

Latasha O.'s profile image
Latasha O. 
on Birdeye

a year ago

Pmac was able to get the loan done in a great and short time! 

Deborah D.'s profile image
Deborah D. 
on Birdeye

a year ago

Pennymac made my Refinancing easy. I thought it was going to be a long drawn out process. But, it was quick and easy. 

John F.'s profile image
John F. 
on Birdeye

a year ago

Linda was amazing to work with. She needs a raise! 

Jennifer E.'s profile image
Jennifer E. 
on Birdeye

a year ago

It was just ok 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,396 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at