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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication with everything made it go so smoothly ! I had a great experience!
The complete staff were professional and very accommodating . PennyMac was a refreshing experience Thank you Noemy and Vick for all the help and support
You service was amazing. Accurate info and always available ror questions and really fast.... It was a pleasure and not a hardhship to finalize this transaction. Totally pro! Thank you and your staff....Incredible...
Documents were requested multiple times
We had multiple loan officers helping us throughout which was hard to have good communication as our application changed hands three times
Better communication among your team members. One person would schedule a closing date and another person calls the next day saying it shouldn't have been scheduled or we need extra information and someone else calls and say everything is great nothing else is needed.
Excellent customer service
The agent made the refinancing process smooth. Now it’s time to go get that pool ready for the summer!
Have workers that are pleasant and at least sound like they like what they are doing. Do not have workers that should work the Collections end of the business working with folks who are trying to negotiate new contracts with Pennymac services. Allow "applicants" to delete applications that were started and not completed to avoid confusion on the worker/customer as to which account is being responded to. Do not allow more than one MAC person to work with the same customer.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,397 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.