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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,387 reviews
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Margaret Y.'s profile image
Margaret Y. 
3 years ago

Listened too. I tried to explain several times about the Lincoln Savings information, but no one really listened to me. Waited online for several hours at least 3 times and no call back as promised. 

Martha N.'s profile image
Martha N. 
3 years ago

I am glad I refinanced with Penny Mac. The team I worked with did everything in a timely manner and responded to my questions promptly. Good Job! 

Jeffrey S.'s profile image
Jeffrey S. 
3 years ago

Good clear communication and answered questions promptly 

Kamila Linera R.'s profile image
Kamila Linera R. 
3 years ago

Thank you! 

Harold H.'s profile image
Harold H. 
3 years ago

The employee 

Brandy D.'s profile image
Brandy D. 
3 years ago

The process went great and as expected! 

Donna P.'s profile image
Donna P. 
3 years ago

Received conflicting information from Randi-Lee, then Britnee dismissed it. Had to submit financial information several times. 

TIMOTHY N.'s profile image
TIMOTHY N. 
3 years ago

Britnee was always available and always provided helpful information. Her demeanor and compassion were always encouraging. 

Michael S.'s profile image
Michael S. 
3 years ago

OVERALL PRETTY MUCH PAIN FREE EXPERIENCE WITH GOOD RATE 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,387 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.