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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The whole process took longer than expected but my loan processor Britnee Valles was awesome and kept me informed of everything.
Everyone were very nice and helpful, thankyou BC
Linda Frazier was a joy to work with. She answered all my questions promptly and clearly. She was friendly and helpful.
If we would have elected to use a different lender that certainly would have made it better. After the initial conversation everything went down hill from there. No clear lines of communication, multiple requests for already provided documentation, missed close date by several weeks, and took 4 business to close. Virtually no communication after approval. Thought it was miracle it actually closed. Can’t over estimate how disappointed we were.
Front the very beginning everyone was helpful. Made the whole process so much easier.
Everyone there at penny Mac was a joy to work with. The whole experience was fast and smooth. Great job everyone!!!!
The process was smooth and we had excellent help along the way.
Almost every person I talked to told me different things. I asked repeatedly if there were any documents that were needed from me and I was told no, yet there was, which delayed my money back another day. I will not be refinancing with penny mac again.
Did great!
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.