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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Maria was not at all supportive of our process, didn't follow-up timely, didn't check the closing documents sufficiently, and failed to understand our frustrations about being asked for repeated documents or incorrect information. Literally everyone else we spoke to at PennyMac (including people not involved with our loan) were more helpful than Maria.
Better communication. Sometimes unable to get in touch with loan agent, sometimes usure of what documents is requested.
The overall experience was excellent and Noemi was great to work with.
I was well informed every step of loan process. Closing happened in timeframe I was given. My questions were always answered promptly
My refinance with PennyMac/Britnee Valles, was so easy and so well communicated. Britnee told me what exactly would happen and when and everything was explained perfectly. I would recommend PennyMac/Britnee to anyone considering refinancing their home. Love to have great customer service and that is exactly what Britnee provided to me.
Linda was amazing and very professional. Thanks.
great!!!!!!
Great customer service
His communication was amazing, and was always willing to go above and beyond to make sure I was very satisfied with the process .
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,382 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.