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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service
Crystal was great.
The experience of Refinancing with a cash out with PennyMacUsa was amazingly fast. Everyone communicated clearly and promptly. Every step of the process was outlined from the start so that I knew what to expect. Nothing was asked of me twice. The title company handled our file with competence and professionalism. The Closing was at home with a great notary. Plus they service your loan themselves, so you are not dealing with a different company every time they sell your loan like I was. I am gladly recommending them to my f... read more
I prefer not to answer
Reps are willing to answer any question. Services were fast and seamless.
Ok cool 👍👍👍👍👍
Great satisfying
I loved how all my questions were answered and if I didn't understand something, they took the time to explain it and made sure that I understood completely. Everyone I spoke with during the entire process was very nice and helpful. There was a bit of miscommunication where one person asked for something but another one had already satisfied the request, but all in all, a very pleasant experience.
Quick, easy process. Thank you
PENNYMAC has a 4.5 star rating with 3,387 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.