PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,382 reviews
Select a rating
Deirdre M.'s profile image
Deirdre M. 
on Birdeye

2 years ago

I had to send documents a couple times and when we already had made a appointment for signing closing documents on Monday they call us on Friday at 4pm saying they still needed to verify employment, which took another week for then to do and pushed our closing date back. 

Ted L.'s profile image
Ted L. 
on Birdeye

2 years ago

They worked with us to extend our dates while we finished a repair. 

Jonathan H.'s profile image
Jonathan H. 
on Birdeye

2 years ago

Have all info before sending closing documents. To many people getting in touch with me and getting things crossed up! 

GEORGE Fergus I.'s profile image
GEORGE Fergus I. 
on Birdeye

2 years ago

PennyMac made the whole process simple and easy to understand. Very efficient, honest and on time. They did a very good job! 

KAREN K.'s profile image
KAREN K. 
on Birdeye

2 years ago

MY EXPERIENCE WITH PENNYMAC IS A LITTLE UNIQUE. THEY HAVE BEEN MY MORTGAGE COMPANY FOR 5 YEARS, AND I RECENTLY REFINANCED AND THEY TOOK CARE OF EVERYTHING. ELIANA WAS SO AVAILABLE TO TALK WITH IF I NEEDED AN EXPLANATION FOR SOMETHING ABOUT THE PROCESS. THE PROCESS WAS REALLY SMOOTH AND ONCE ALL THE INFORMATION WAS SUBMITTED, THE CLOSING WAS SCHEDULED. I WAS ABLE TO CHOOSE THE DATE AND TIME THAT WAS CONVENIENT FOR ME. 

Amanda S.'s profile image
Amanda S. 
on Birdeye

2 years ago

The process was extremely easy, from the first contact with the company to the closing which was done at my home. 

Richard B.'s profile image
Richard B. 
on Birdeye

2 years ago

Very smooth. Only one bump when pur 1st contact left but then Shalon called and made the connection and it all went very smoothly from there. 

JEFFREY C.'s profile image
JEFFREY C. 
on Birdeye

2 years ago

From the first call to the last interaction, my experience has been clear and straightforward. Each conversation was informational and accurate. Thank you for making it so comfortable. 

Darrell K.'s profile image
Darrell K. 
on Birdeye

2 years ago

Shalom was great at answering any questions I had, and explaining it in a way that was easy to understand. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,382 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.