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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I have no complaints in dealing with Michael or the PMAC Team. Michael has excellent skills when dealing with clients. Communication is my big thing. Michael surpassed my expectations. Thank You Michael !!
Everyone was amazing! The process was easy
Never got the closing documents to my wife in another state over the holidays,resulting in a10 day delay. She waited all day ,not even a phone call.
Will recommend!
very professional and work with us over the phone as if we were sitting across from him at his desk thank you! thank you from the Jeter Family.
If my the loan processors returned calls. If they told me that the closing fees would be up to 2 times as much quoted. If I did not get a surprise and they would have updated closing documents before I signed. I am very disappointed with process.
Explanation of fees and follow up
I had my loan with pennymac prior to my refinance. The transition was pretty easy. There was a couple requests for documents I had all ready provided but not a huge pain. Overall I am happy with pennymac and their online payment is easy to navigate.
I find that all the personnel are helpful and want help as best they can. They are ready to answer any question no matter how simple it may be.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.