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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Donald Dornon J.'s profile image
Donald Dornon J. 
on Birdeye

4 years ago

I have no complaints in dealing with Michael or the PMAC Team. Michael has excellent skills when dealing with clients. Communication is my big thing. Michael surpassed my expectations. Thank You Michael !! 

TIKISHA E.'s profile image
TIKISHA E. 
on Birdeye

4 years ago

Everyone was amazing! The process was easy 

Howard L.'s profile image
Howard L. 
on Birdeye

4 years ago

Never got the closing documents to my wife in another state over the holidays,resulting in a10 day delay. She waited all day ,not even a phone call. 

Robby R.'s profile image
Robby R. 
on Birdeye

4 years ago

Will recommend! 

DENNIS J.'s profile image
DENNIS J. 
on Birdeye

4 years ago

very professional and work with us over the phone as if we were sitting across from him at his desk thank you! thank you from the Jeter Family. 

Michele W.'s profile image
Michele W. 
on Birdeye

4 years ago

If my the loan processors returned calls. If they told me that the closing fees would be up to 2 times as much quoted. If I did not get a surprise and they would have updated closing documents before I signed. I am very disappointed with process. 

JAMES M.'s profile image
JAMES M. 
on Birdeye

4 years ago

Explanation of fees and follow up 

Benjamin K.'s profile image
Benjamin K. 
on Birdeye

4 years ago

I had my loan with pennymac prior to my refinance. The transition was pretty easy. There was a couple requests for documents I had all ready provided but not a huge pain. Overall I am happy with pennymac and their online payment is easy to navigate. 

Sandra V.'s profile image
Sandra V. 
on Birdeye

4 years ago

I find that all the personnel are helpful and want help as best they can. They are ready to answer any question no matter how simple it may be.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.