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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Closing never happened when I was told it would. Amount was incorrect on the wire information. I had to call repeatedly to get information regarding when my loan would close. This was a simple refinance. PennyMac already had my original loan. I was simply refinancing to put more money down on my house. They made it VERY difficult.
everything went through smoothly
Carl was outstanding. I am someone that at times needs to have a picture drawn so that I understand. Carl was someone that took his time with me. Thank you Carl.
Very easy process, quick timeline!
N/A
William and Sarah was great to work with.
The process was very easy and fast not all stressful Thank you
Great and prompt
It took several weeks for penny mac to accept the money in my bank account due to guidelines which would not allow them to recognize I had already withdrawn money they were not counting and so they double subtracted it which was completely ridiculous. The closing process was delayed and it increased the cost to keep the rate I was quoted. No one could explain the 'guidelines' used. Just that the 'underwriting team'made the decision.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.