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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,397 reviews
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Sevetra P.'s profile image
Sevetra P. 
on Birdeye

2 years ago

I appreciate the follow ups and constant status reports. 

Ankur G.'s profile image
Ankur G. 
on Birdeye

2 years ago

Awesome support and help! great experience working with Noemy. Good job!!! 

Naomi A.'s profile image
Naomi A. 
on Birdeye

2 years ago

Actually, Shalom herself was great. She kept in contact, kept me informed, and tried to follow up on the delays. What was unacceptable was already being an established PennyMac loan customer, the process of refinancing took much longer than anticipated. At one point, I had to do a lot of calling around between PennyMac, the title company and the in between company for title and the loan (forgot the name) because no one could pinpoint what the delay on closing was. That was frustrating and seemed unnecessary. 

Richard D.'s profile image
Richard D. 
on Birdeye

2 years ago

All aspects exceeded our expectations! 

CELESTE C.'s profile image
CELESTE C. 
on Birdeye

2 years ago

Simple and fast. 

Shauna H.'s profile image
Shauna H. 
on Birdeye

2 years ago

PennyMac made my refi experience simple. 

David B.'s profile image
David B. 
on Birdeye

2 years ago

The service was great and the staff is friendly 

Jeremiah M F.'s profile image
Jeremiah M F. 
on Birdeye

2 years ago

Everything was great 

Brian D.'s profile image
Brian D. 
on Birdeye

2 years ago

thank you for the service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,397 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.