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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I appreciate the follow ups and constant status reports.
Through the refinance everything was great! After closing, I did send about 3 emails to the "Pennymac Team" but never got a response. I gave up and now I do not recall what I needed answered! I was told the team would help.
Awesome support and help! great experience working with Noemy. Good job!!!
Actually, Shalom herself was great. She kept in contact, kept me informed, and tried to follow up on the delays. What was unacceptable was already being an established PennyMac loan customer, the process of refinancing took much longer than anticipated. At one point, I had to do a lot of calling around between PennyMac, the title company and the in between company for title and the loan (forgot the name) because no one could pinpoint what the delay on closing was. That was frustrating and seemed unnecessary.
All aspects exceeded our expectations!
Simple and fast.
PennyMac made my refi experience simple.
The service was great and the staff is friendly
Everything was great
PENNYMAC has a 4.5 star rating with 3,388 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.