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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Joseph T.'s profile image
Joseph T. 
4 years ago

The loan process was fairly lengthy and I was asked for different documents at different times instead of having all documents asked for at one time. That would have sped the process up. 

Shanna Q.'s profile image
Shanna Q. 
4 years ago

Everyone was very friendly 

Brian O.'s profile image
Brian O. 
4 years ago

After having so may failed attempts to refinance due to the lack of professionalism from bank of America and Citigroup I got approved and signed contract by the original expected close date unlike the mentioned banks that postpone up to 5 times my closing date and reassigned several representatives 

Nancy B.'s profile image
Nancy B. 
4 years ago

I already reviewed this experience once...Karina was nearly impossible to get a hold of and talk to...It took way to long to get the re-fi and it wasn't until I threatened to go somewhere else that everything was magically complete and ready (literally within an hour of my angry phone call) which only shows that it could have been done way earlier. I only went with Pennymac because they held my first mortgage. Next time, I would definitely shop around. 

Carol F.'s profile image
Carol F. 
4 years ago

More communication and reply in timely answers. Request for dead husbands signature and paperwork you have on file that took weeks to get and refinance was also done through penny mac 

MYRA R.'s profile image
MYRA R. 
4 years ago

This refi was easier than the first time and more organized. 

Randall B.'s profile image
Randall B. 
4 years ago

Interest rate 

DeMario M.'s profile image
DeMario M. 
4 years ago

Awesome Experience 

Andrew S.'s profile image
Andrew S. 
4 years ago

Quick and easy process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.