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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I am happy with the way things turn out. Process was timely and accurate and close on time.
great customer service
Thank you!
After having so may failed attempts to refinance due to the lack of professionalism from bank of America and Citigroup I got approved and signed contract by the original expected close date unlike the mentioned banks that postpone up to 5 times my closing date and reassigned several representatives
More communication and reply in timely answers. Request for dead husbands signature and paperwork you have on file that took weeks to get and refinance was also done through penny mac
My loan officer was great in answering all my questions even when I thought it may have sounded rude or misunderstood. He was polite and understanding my repeated concerns on someb financial language terms. 10 Stars
The online portal was very unfriendly. I had difficulty accessing the document and determining which documents were accepted. Didn't hear back about questions for days.
Interest rate
Awesome Experience
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.