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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process was fairly lengthy and I was asked for different documents at different times instead of having all documents asked for at one time. That would have sped the process up.
Everyone was very friendly
After having so may failed attempts to refinance due to the lack of professionalism from bank of America and Citigroup I got approved and signed contract by the original expected close date unlike the mentioned banks that postpone up to 5 times my closing date and reassigned several representatives
I already reviewed this experience once...Karina was nearly impossible to get a hold of and talk to...It took way to long to get the re-fi and it wasn't until I threatened to go somewhere else that everything was magically complete and ready (literally within an hour of my angry phone call) which only shows that it could have been done way earlier. I only went with Pennymac because they held my first mortgage. Next time, I would definitely shop around.
More communication and reply in timely answers. Request for dead husbands signature and paperwork you have on file that took weeks to get and refinance was also done through penny mac
This refi was easier than the first time and more organized.
Interest rate
Awesome Experience
Quick and easy process.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.