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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Ashok Kumar J.'s profile image
Ashok Kumar J. 
on Birdeye

2 years ago

Frequent communication will help better. 

Keturah Y.'s profile image
Keturah Y. 
on Birdeye

2 years ago

Great experience overall. 

Ryan H.'s profile image
Ryan H. 
on Birdeye

2 years ago

Seemed to take forever to get a response back from loan officer since they are the only one you can talk numbers with 

David F.'s profile image
David F. 
on Birdeye

2 years ago

My refi experience was amazing. Maria was exceptionally responsive to my many questions and had answers for them all. The process was seamless and painless. From completing the application to closing was 23 days and there was a holiday in the middle! Maria made the process enjoyable and stress free. 

Beejan B.'s profile image
Beejan B. 
on Birdeye

2 years ago

Easy application process. Online communication, online document portal for posting/updating, online document signing. Quick response to questions/issues and follow-ups. 

Jacqueline M.'s profile image
Jacqueline M. 
on Birdeye

2 years ago

Everyone was very understanding of my problems and were very helpful. 

Ernesto M.'s profile image
Ernesto M. 
on Birdeye

2 years ago

All was on time and questions resolved 

Nancy H.'s profile image
Nancy H. 
on Birdeye

2 years ago

Everyone was friendly, professional and followed up quickly with pertinent information. Closing happened early!! 

Andrew R.'s profile image
Andrew R. 
on Birdeye

2 years ago

Contact times at 9am instead of 6:30 pm... 6:30 at night is really inconvenient for some people 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.