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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Frequent communication will help better.
Great experience overall.
Seemed to take forever to get a response back from loan officer since they are the only one you can talk numbers with
My refi experience was amazing. Maria was exceptionally responsive to my many questions and had answers for them all. The process was seamless and painless. From completing the application to closing was 23 days and there was a holiday in the middle! Maria made the process enjoyable and stress free.
Easy application process. Online communication, online document portal for posting/updating, online document signing. Quick response to questions/issues and follow-ups.
Everyone was very understanding of my problems and were very helpful.
All was on time and questions resolved
Everyone was friendly, professional and followed up quickly with pertinent information. Closing happened early!!
Contact times at 9am instead of 6:30 pm... 6:30 at night is really inconvenient for some people
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.