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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth Transition
Very quick transaction. Much faster than I thought.
Great service!
The process was easy. Everyone was very pleasant to work with. One recommendation would be to provide a clear expectation of clients on what they need to do a week before closing. I had to reach out to ask, not a big deal. But if it’s already laid out on the app would be helpful. Overall we are satisfied with the service and experience.
The people were great to work with
I was really unhappy with having to send a copy of a death certificate of my husband to have his name removed when he wasn't even on the loan the first time around. The notary had to come to my work twice.
the team was very pleasant, professional and courtesy.
Had a really hard time getting documents requested submitted. Spent a lot of extra money faxing only to have someone else ask for the same paperwork the next day, slowing the process down more. Not happy with the paperwork process, but once completed, the loan wrapped up quickly.
That’s how it was my personal experience
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.