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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very quick transaction. Much faster than I thought.
Great service!
The process was easy. Everyone was very pleasant to work with. One recommendation would be to provide a clear expectation of clients on what they need to do a week before closing. I had to reach out to ask, not a big deal. But if it’s already laid out on the app would be helpful. Overall we are satisfied with the service and experience.
There was no communication from Mario. I had to repeatedly call to ask for clarification as to why the closing process took so long. He had no information when I called back. Other team members who answered the phone when I called looked into my file and were much more helpful in providing me with answers.
Thanks for all your help!
the team was very pleasant, professional and courtesy.
Had a really hard time getting documents requested submitted. Spent a lot of extra money faxing only to have someone else ask for the same paperwork the next day, slowing the process down more. Not happy with the paperwork process, but once completed, the loan wrapped up quickly.
Linda Frazier of PennyMac provided us with the most exceptionally pleasant, prompt and professional service ever received from any business! Every time we had a question, Linda was able to answer us immediately, if not at the moment, she made sure to follow up quickly by email and phone! We were pleasantly surprised to have closed and funded earlier than expected and especially with a great interest rate! Linda always went above and beyond! She made sure that we were comfortable and satisfied with all of our refinance nee... read more
She had great communication!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.