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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
too much paperwork
Our loan officer was right on top of things. Only thing that would have made it better would have been knowing how much we could cash-out on our manufactured home. Overall it was a smooth and great experience, and would recommend them to anyone.
Eric was great, however the method of communicating through the generic email and text was odd. The time difference was also an issue because we were on CST and he was on PST. It lead to a little bit of stress between the title and closing.
Great
After the sale of a property that was financed with Pennymac, per their customer service agents and “managers”, that due to their processes and procedures, I am now left without the return of my escrow and unused mortgage insurance. Further, I've spent countless hours on the phone with them, only to hear “sorry, I am unable to help you.
Business response:
Hi Glenda - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great
Great
She was amazing, she was knowledgeable and very helpful. I was happy that she helped me and my family out. Thank you Latoyaka
It was smooth and seamless
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,951 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.