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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was not told about two required inspections until three days after they knew in the first case; and close to two weeks for the second, requiring me to jump through hoops in order to close in time since they didnt communicate those requirements to me when they knoew about them. Everything else was great and overall I houle highly recommend PennyMac
Post my review
Closed much faster than anticipated. Process was so smooth!
Tanairy was easy to work with, very pleasant and professional. She always follow up with with my needs and questions. Was a pleasure to work with.
pennymac was a little too presistant
I feel better communication with the representatives. To make sure I’m receiving accurate information.
The pleasure of our experience was enhanced by your representative Anna Eng. Penny Mac's professionalism and quality of service was truly shown by her actions. Thank you for assigning Anna to closing our loan.
Hi what's the weather like in your corner of the world today. Here sunny but chilly not the soup but cold out doors.
The communication as far as what documents were needed towards the end was confusing. I kept receiving messages to provide proof of reserves but I had to call in to get clarification. I also felt the confusion with the subordination delayed my closing and I was asked to follow up with the lender who needed to complete the subordination.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,079 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.