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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The customer service was excellent the whole process was streamlined and there were no Kings in her closing at all.
If I could leave a 1 Star review I would this company basically took my money completely lied to me about my refinance after 2 months of calling back and forth with this company and being told “we will have a supervisor call you” and nobody called me I got half my money back and it is now almost 6 months later and I still don’t have a full refund absolute worst company not military friendly at all if you are using a VA home loan look elsewhere.
They were a lot of help. Very friendly and easy to get along with I give them all an A plus
Great team
One area that needs improvement is how to reach PM representatives by phone. Every time I needed a fast response I had to explain everything to someone new, or wait for a call back.
Great team
Everything was fine.
They were helpful when no one else was. I will forever be loyal customer of pennymac
Thanks for guiding me through the whole system,most importantly your team was so pleasant to deal with.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,053 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.