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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,079 reviews
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Elizabeth J.'s profile image
Elizabeth J. 
on Birdeye

a year ago

Great experience from beginning to the end 

Jonathan C.'s profile image
Jonathan C. 
on Birdeye

a year ago

There was limited value in assigning a representative if every time I called with questions I had to speak to indifferent colleagues who were unfamiliar with my application. There should be a direct line to the loan officer. Only if that person is unavailable should clients have to explain pertinent details to a random member of the team. 

Rudy C.'s profile image
Rudy C. 
on Birdeye

a year ago

It was a good experience 

Kim F.'s profile image
Kim F. 
on Birdeye

a year ago

Great team. Ammie answered all my questions 

Santa Maria B.'s profile image
Santa Maria B. 
on Birdeye

a year ago

the lowest rate we get among other bank 

Robert M.'s profile image
Robert M. 
on Birdeye

a year ago

Overall experience was excellent! 

Wade B.'s profile image
Wade B. 
on Birdeye

a year ago

Unbelievably seem less process. By far the best I’ve ever had. 

William E.'s profile image
William E. 
on Birdeye

a year ago

The only thing that we were a little disappointed in was the physical checks that were sent to us to close out the bills. In this day and age it is easier and faster to take care of these things on line. With physical checks being sent through the mail, too many things could happen. We would have rather the money transferred electronically to us that way we could have distributed it accordingly and instantly. 

Melissa C.'s profile image
Melissa C. 
on Birdeye

a year ago

Better communica 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,079 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.