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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was told I was setup with auto payments. No such luck! Just getting the F’ing runaround!!!
Business response:
Hi Javier - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
it was an amazing experience working with the financial team.. great costumer service.
Business response:
Hi Brindia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Rosario was very helpful throughout the process. We are very happy with the service we recieved!
Business response:
Thank you for the positive review, Sean! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you.
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone we came in contact with were very professional, friendly, knowledgeable and went that extra mile to make us feel like we?re not just a number. We would highly recommend coming on board with PennyMac.
Business response:
Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every person I interacted with, especially Corrie and Rosario, was professional, friendly, well informed and great!
Business response:
Hi Jerri - Your feedback is greatly appreciated. Thank you for the review.
My purchase team was excellent, the assumptions office handling the sale of my old property was absolutely terrible to work with, they were, negligent, abrasive, and I did not feel like a customer when working and dealing with them.
Business response:
Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Sandra was very helpful and very responsive. She helped us to get everything done as quickly as possible.
Business response:
Hi Gauge - Your feedback is greatly appreciated. Thank you for the review.
Everyone that I worked with was very pleasant and helpful if I had questions.
Business response:
Hi Melissa - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,181 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.