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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,956 reviews
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Linda B.'s profile image
Linda B. 
on Birdeye

a year ago

Great 

Eric C.'s profile image
Eric C. 
on Birdeye

a year ago

Great 

William Lindsay I.'s profile image
William Lindsay I. 
on Birdeye

a year ago

The PennyMac team were very efficient! Thank you!  

Michael B.'s profile image
Michael B. 
on Birdeye

a year ago

Great 

William M.'s profile image
William M. 
on Birdeye

a year ago

I had to deliver the same documents more than once without additional explanation.  

Crystal F.'s profile image
Crystal F. 
on Birdeye

a year ago

Great 

Emir O.'s profile image
Emir O. 
on Birdeye

a year ago

It's truly sad how a company can lie, stay uncommunicated, and constantly come up with reasons and excuses to why it has taken 6 months to do a Assumption loan. On top of that instead of getting it solved they try to explain to you how to mess up your credit by telling you that the loan your responsible for is more important than the loan your cosigner with somebody knowing if both are under your name and not paid they will mess up your credit score and put you in debt. I highly do not recommend pennmac anymore to any of my ... read more

Emily K.'s profile image
Emily K. 
on Birdeye

a year ago

I financed my home purchase with PennyMac in 2021. One year after the purchase, my monthly mortgage payment increased by over $500. I thought there had too but some mistake. Turns out that my loan officer failed to obtain and/or include my school taxes when determining my escrow payment. I have reached out to Pennymac about this to see why that happened and the representative told me that they assumed I did not have school taxes to pay. I wish I would have been made aware that they did not obtain that information from my l... read more

Orlando E.'s profile image
Orlando E. 
on Birdeye

a year ago

The entire PennyMac team was awesome in the Refinancing process of my loan. Loan officer Nichol Lococo was extremely helpful and always there informing nof process . Thank you again PennyMac  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,956 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.