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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Jean D.'s profile image
Jean D. 
2 years ago

Great 

Michael T.'s profile image
Michael T. 
2 years ago

It was steady 

Vickie W.'s profile image
Vickie W. 
2 years ago

What a smooth experience the loan officer was very knowledgeable and responded to my every need. Thank you. 

Robert C.'s profile image
Robert C. 
2 years ago

Great 

Catherine M.'s profile image
Catherine M. 
2 years ago

Dennis Wang is the most outstanding Manager for Refinance we have ever worked with. He gets a 10 all the way. He made the whole process very easy. We look forward to working with him and Pennymac again Respectfully Catherine and William Moore 

Rachel C.'s profile image
Rachel C. 
2 years ago

I thought it was all amazing - the portal through which we uploaded and reviewed documentation was very easy to use. 

Jason A.'s profile image
Jason A. 
2 years ago

Great 

Tanner G.'s profile image
Tanner G. 
2 years ago

Letisa and Corrie were both great! They really saved us on this process. I was not impressed with Pennymac and the others that had their hands on this at all. Letisa was excellent with her customer service and really changed our experience 

Tanner G.'s profile image
Tanner G. 
2 years ago

The process took too long. , It was difficult to obtain answers to my questions. , I had to deliver the same documents more than once without additional explanation. , I felt like I had to do all of the work. , It was difficult to understand where I was in the process or what was the next step. , My closing documents were inaccurate., The closing process was confusing., My loan terms were not what I expected. , It was difficult to get in touch with a loan officer. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.