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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
everyone who handled the mortgage application were helpful.
Business response:
Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Worst mortgage lender!!! Called multiple times for COVID 19 forbearance and set up auto pay and each time I was told “it was set up” and nothing. If you’re a vet just stay with navy fed or any other bank. If I could give negative reviews I would.
Business response:
We appreciate your review, Mike. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The hold team were outstanding ? on helping me with my processing. I didn't stress out! Keep up the great work ? ?
Business response:
Hi Henry - Your feedback is greatly appreciated. Thank you for the review.
Amy Mac was very knowledgeable. She answered all of my questions. Amy was extremely polite and patient with me. Exemplified excellence
Business response:
Hi Alicia - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The entire team was soooo professional and amazing every step of the way with great communication!!!! I wished my appraisal was higher but that has nothing to do with the team and I?ll refi with Penny Mac again once value is up and rates are lower.??
Business response:
Hi Sandra - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Cesar and Angel Potts were wonderful to work with. Their patient guidance through this so helpful. The peace of mind I have from knowing my credit is clear, my home is mine, and it?s all sorted out ? priceless. Thank you!
Business response:
Hi Alison - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone involved did a fantastic job.
Business response:
Thank you for the positive rating, David! We hope you have a wonderful day.
it was a bit time consuming with the multiple of supporting documentation but staff was supportive
Business response:
Thank you for the support, George! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
the entire process was a pleasant one.
Business response:
Hi James - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,451 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.