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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

I was contacted by so many people during this refinance it was ridiculous and it was hard trying to contact people for help. I lost months of savings because the process took so long. Im very disappointed in PennyMac. 

Raimundo M.'s profile image
Raimundo M. 
on Birdeye

2 years ago

Linda Frazier, very professional and polite, the help she gave to me on this process of refinance was incredible. Thank you, thank you Linda, keep it up with a good work. 

Albert C.'s profile image
Albert C. 
on Birdeye

2 years ago

Was told multiple times we had all paperwork in only to have another representative say we needed more paperwork. Also they contacted a place I don’t even work at for verification of employment! 

Billy S.'s profile image
Billy S. 
on Birdeye

2 years ago

The team made sure all the documents were in order. They also made sure to help me verify everything was good to go. 

Leah F.'s profile image
Leah F. 
on Birdeye

2 years ago

Very expedient service and easy to transmit documents 

Vicki S.'s profile image
Vicki S. 
on Birdeye

2 years ago

There was a total breakdown on the actual closing date. It required much pressure from us for PennyMac to accommodate the nearest date for closing. 

Stephen Y.'s profile image
Stephen Y. 
on Birdeye

2 years ago

It was a good experience 

Veronica R.'s profile image
Veronica R. 
on Birdeye

2 years ago

The team was great and communicated promptly. 

Tyree C.'s profile image
Tyree C. 
on Birdeye

2 years ago

Jamie was always very friendly and he helped to simplify the loan process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.