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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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Trevor R.'s profile image
Trevor R. 
on Birdeye

2 years ago

Kaitlyn was wonderful. Each time we spoke she clearly stated when she would call again, and she always did so as planned. And when we hit some snags on our end with the appraisal report, she was able to rush document processing on her end so that we could close on time. 

Aglae M.'s profile image
Aglae M. 
on Birdeye

2 years ago

Everyone was nice, and happy to help with any questions. Very smooth process! 

Pedro S.'s profile image
Pedro S. 
on Birdeye

2 years ago

No I don't want 

Charlotte M.'s profile image
Charlotte M. 
on Birdeye

2 years ago

Prnnymac was good 

Doyle M.'s profile image
Doyle M. 
on Birdeye

2 years ago

The experience with PennyMac was smooth. Each person that I spoke with was helpful and all questions were answered. The only issue I had was some documents were asked for multiple times, but all and all the experience was good. 

TRACY J.'s profile image
TRACY J. 
on Birdeye

2 years ago

This process was very easy! 

Kevin H.'s profile image
Kevin H. 
on Birdeye

2 years ago

This entire process was pretty straight forward, when I did have questions, no matter who helped me at the time of the call once I told them my name and answered a few security questions everything was up and ready for him to review with me 

William Boyden I.'s profile image
William Boyden I. 
on Birdeye

2 years ago

Darcel was absolutely amazing! She made me feel like she was with me every step of the process.. She called me it felt like when I thought I needed to call her.. just to let me know everything was going smoothly!!! She is appreciated!! 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Entire process from start to finish was exceptional. Everyone was very informative and made sure that I always knew what the next steps looked like. I will absolutely recommend PennyMac to all of my friends and family and Rebecca was amazing! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.