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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great response and communication and quickly closing
There was a problem with my husband's (expired) ID on the morning of the closing and I was able to get his ID renewed later that morning. Antonae went above and beyond in working with me to get the closing rescheduled to a time later that same day (so that the documents didn't need reworking/reprinting). She made phone calls on my behalf and moved things along, then kept me apprised of where everything stood in the process. Right up until it was completed, that evening. We were more than pleased.
Good service friendly
Better understanding or communication about a document that was needed
The process was made easy and the closing went smoothly
I was very happy with my experience. Jasmine was an outstanding customer service rep and exceeded my expectations. However, there were errors on my loan documents. Also, the original costs for the Iona I was give were raised unexpectedly before closing.
Everything was well managed and really good communication
The process was fast and smooth. I was kept informed all along the way and my questions were answered very quickly and concisely.
Pennymac has always provided exceptional service. Ms. Johnson maintained that standard.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,248 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.