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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The processing team supporting Ashton had a communication issue between themselves (multiple contacts) and to me. I had to repeatedly email and phone to make sure that they were using the correct title company, opened file with them, had set up appointment, etc. Ashton documented to me that he had communicated to his team on Day One about the title company - but it still got lost in the process and turned into a nail-biting drama to get closed the day before I was leaving the country for 5 weeks. Ashton may have been heav... read more
Professional and pleasant to deal with.
Someone on the team chose an appraiser from 200 miles away from our home despite the fact that my home town is bigger and has many suitable appraisers. This resulted in a charge for the appraisal almost 500% higher than the norm. There was a long delay in closing because no one was taking responsibility for what was clearly an error. After a long delay PennyMac absorbed the charge but as a result I was not able to refinance a larger amount because interest rates had changed. Choosing the right appraiser, admitting to the mis... read more
I had a great experience, and I look forward to my next home buying experience.
Nothing to say
Mario did a great job and always returned my phone calls.
She could barely communicate and I had to repeat myself over and over. It’s was EXTREMELY frustrating.
Quick, easy process from beginning to end.
Very professional Ms. Darcel was very pleasant and professional 😊she was able to coach and direct me what to do so my process with my loan will move forward. Great individual for this department!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.