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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The processing team supporting Ashton had a communication issue between themselves (multiple contacts) and to me. I had to repeatedly email and phone to make sure that they were using the correct title company, opened file with them, had set up appointment, etc. Ashton documented to me that he had communicated to his team on Day One about the title company - but it still got lost in the process and turned into a nail-biting drama to get closed the day before I was leaving the country for 5 weeks. Ashton may have been heav... read more
Faye was great. Any issues we had were with other employees. Faye was always pleasant and happy to help resolve any issues.
Professional and pleasant to deal with.
Everything was explained properly and all communication was great. Uploading documents seemed to be the only small glitch, where documents were uploaded, and I could see the docs, but they were requested again. Other than that, everything was seamless, clear and quick!
It was very hard to get in touch with the right people to get answers. I was told my escrow account would be mailed to me. This was told to me many times. Weeks after closing, I was then told I would not receive my money from escrow and that it was applied to my loan. I made several calls prior to closing to make sure this didn't happen and it did anyway.
AAA+++++++
I had a great experience, and I look forward to my next home buying experience.
Mario did a great job and always returned my phone calls.
Very professional Ms. Darcel was very pleasant and professional 😊she was able to coach and direct me what to do so my process with my loan will move forward. Great individual for this department!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,259 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.