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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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Virginia C.'s profile image
Virginia C. 
4 years ago

The processing team supporting Ashton had a communication issue between themselves (multiple contacts) and to me. I had to repeatedly email and phone to make sure that they were using the correct title company, opened file with them, had set up appointment, etc. Ashton documented to me that he had communicated to his team on Day One about the title company - but it still got lost in the process and turned into a nail-biting drama to get closed the day before I was leaving the country for 5 weeks. Ashton may have been heav... read more

LENNY G.'s profile image
LENNY G. 
4 years ago

Professional and pleasant to deal with. 

Carole C.'s profile image
Carole C. 
4 years ago

I had an overall good experience with Linda. She didn’t get the bottom line of what I would be paying right, there was a little confusion but other than that she was easy to work with. 

Laura H.'s profile image
Laura H. 
4 years ago

Barbara kept in touch about the status of my loan and went out of her way to help me figure out some issues that arose. 

Ashley F.'s profile image
Ashley F. 
4 years ago

Everything went great! 

Joan B.'s profile image
Joan B. 
4 years ago

If my contacts with the MAC team were professional, timely communicated to me when they said they would communicate with me. It was the worst loan process experience I have ever had with a financial institution. I designated my own lawyer to handle my closing and the MAC team had a problem providing the information for my lawyer. My closing was delayed because the MAC team couldn't or wouldn't provide the final figures to my lawyer. It was a circus!!! 

Orin Boyd J.'s profile image
Orin Boyd J. 
4 years ago

Everything went smoothly from A-Z. 

Kyle R.'s profile image
Kyle R. 
4 years ago

The process was fantastic and great! 

Cynthia C.'s profile image
Cynthia C. 
4 years ago

Quick, easy process from beginning to end. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.