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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The processing team supporting Ashton had a communication issue between themselves (multiple contacts) and to me. I had to repeatedly email and phone to make sure that they were using the correct title company, opened file with them, had set up appointment, etc. Ashton documented to me that he had communicated to his team on Day One about the title company - but it still got lost in the process and turned into a nail-biting drama to get closed the day before I was leaving the country for 5 weeks. Ashton may have been heav... read more
Professional and pleasant to deal with.
I had an overall good experience with Linda. She didn’t get the bottom line of what I would be paying right, there was a little confusion but other than that she was easy to work with.
Barbara kept in touch about the status of my loan and went out of her way to help me figure out some issues that arose.
Everything went great!
If my contacts with the MAC team were professional, timely communicated to me when they said they would communicate with me. It was the worst loan process experience I have ever had with a financial institution. I designated my own lawyer to handle my closing and the MAC team had a problem providing the information for my lawyer. My closing was delayed because the MAC team couldn't or wouldn't provide the final figures to my lawyer. It was a circus!!!
Everything went smoothly from A-Z.
The process was fantastic and great!
Quick, easy process from beginning to end.
PENNYMAC has a 4.5 star rating with 3,271 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.