This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ypoiuytrew
Anna was always on top of everything. She called me at every step of the way.
Faye was great. Any issues we had were with other employees. Faye was always pleasant and happy to help resolve any issues.
Linda communicated well with me. I could always get a hold of her. She was great. The only problem I had was that supposed the same document was requested numerous times, but Linda indicated she received it, so there was some communication problem with the group she sent it to. Overall, everything went smooth.
Everything was explained properly and all communication was great. Uploading documents seemed to be the only small glitch, where documents were uploaded, and I could see the docs, but they were requested again. Other than that, everything was seamless, clear and quick!
Being told I have to have a second appraisal paying for it again because first appraisal hadn't been verified yet I was told that I would receive the money back from the second appraisal as soon as verification was done that did not happen I had to fight over and over again making several phone calls to Evan green who would not answer me to get my money back and then even after I was told it was coming to me and the closing happened it was not taken off of the closing I had to fight again to be able to get the money back eve... read more
It was very hard to get in touch with the right people to get answers. I was told my escrow account would be mailed to me. This was told to me many times. Weeks after closing, I was then told I would not receive my money from escrow and that it was applied to my loan. I made several calls prior to closing to make sure this didn't happen and it did anyway.
AAA+++++++
Ms. Williams was straight up with me and amazing. I had to call her only once with a question and I received a quick response. She is the reason I would welcome people to use pennymac. People like Ms. Williams is the backbone of your company, thank you so much.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.