This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
How Marcia communicated and the expediency throughout the process made it a painless experience.
Great Customer Service is very important to me and that's what made the process very comfortable and easy.
Refinanced my home loan for an equity cash out with PennyMac. The process seemed easy and everything felt completed within a few emails and document uploads. No stress!
I had not had good experiences with this company Orior to this, but the way they handled this re-fi has been excellent.
Overall communication and experience
Darcel. was very pleasant and professional It was a pleasure communicating with her.
The experience with PennyMac was great all around, but do feel a % consideration for all my properties (3) carried under PennyMac was heavily considered by PennyMac for the latest refi.
Brandy Harrison and Eric Luna were both super-responsive and helpful. Even when I was asking questions that I should have already known the answers to, they didn’t sleep me feel like I was bothering them. The entire process was easy and it didn’t take nearly as long as I thought it would.
Anytime I called Darcel with a question regarding my loan.she would have the answer and if not she would get it and call me back the same day. And she was always easy to reach. Thanks Joe
PENNYMAC has a 4.5 star rating with 3,241 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.