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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Mary Ann M.'s profile image
Mary Ann M. 
4 years ago

Clear communication via phone & email. 

Tammie B.'s profile image
Tammie B. 
4 years ago

Great Customer Service is very important to me and that's what made the process very comfortable and easy. 

Leslie J.'s profile image
Leslie J. 
4 years ago

The front end initial communication with Arez was not good. Not a reflection on Jasmine. She did a great job! 

jessie h.'s profile image
jessie h. 
4 years ago

I had not had good experiences with this company Orior to this, but the way they handled this re-fi has been excellent. 

Garrett R.'s profile image
Garrett R. 
4 years ago

The communication and sense of urgency between the different departments can improve drastically. 

Michael H.'s profile image
Michael H. 
4 years ago

Brandy Harrison and Eric Luna were both super-responsive and helpful. Even when I was asking questions that I should have already known the answers to, they didn’t sleep me feel like I was bothering them. The entire process was easy and it didn’t take nearly as long as I thought it would. 

Victoria A.'s profile image
Victoria A. 
4 years ago

Penny Mac was always responsive and patient 

William R.'s profile image
William R. 
4 years ago

Thank you. It was a pleasure 

Kathleen M.'s profile image
Kathleen M. 
4 years ago

Marcia always answered the phone and solved my problems 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.