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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,230 reviews
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Ryan N.'s profile image
Ryan N. 
on Birdeye

2 years ago

Look at the file for this refi, what a disaster. Ashton was great to work with, however not having a direct number to call was a major pain in the ass. Serious issues with overall mx and escrow as well. 

Lucy W.'s profile image
Lucy W. 
on Birdeye

2 years ago

It was a great experience. 

Mark M.'s profile image
Mark M. 
on Birdeye

2 years ago

Candice Williams was Great. Others whom I spoke with also were very helpful with the few bumps and hiccups in the process. ALL were very professional yet approachable and friendly. 

Matthew H.'s profile image
Matthew H. 
on Birdeye

2 years ago

Everything was easy and fast. 

Pedro V.'s profile image
Pedro V. 
on Birdeye

2 years ago

Great professionals and great customer service! 

Brian Hubbard S.'s profile image
Brian Hubbard S. 
on Birdeye

2 years ago

No confusion and helpful agents 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

2 years ago

Very well explained. 

APRIL W.'s profile image
APRIL W. 
on Birdeye

2 years ago

Awesome job by all the team at Penny Mac 

Henry C.'s profile image
Henry C. 
on Birdeye

2 years ago

after putting in our application I started receiving dozens of cold calls from other companies, it was highly disruptive and I wasn't told my phone number would end up on a list. In addition, its a big company experience. There were so many people working on our refinance that I honestly don't know who Marcia was within that process. That being said we were approved quickly and it was fairly simple to use the document portal. It was also nice that we were able to sign our papers at home. Overall, the process moved smoothly... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.