PENNYMAC

Brian Hubbard S. 

on Birdeye

4 years ago

No confusion and helpful agents 

APRIL W. 

on Birdeye

4 years ago

Awesome job by all the team at Penny Mac 

Elizabeth H. 

on Birdeye

4 years ago

Great service 

Montorius Bell S. 

on Birdeye

4 years ago

My experience with PennyMac (Ashton Northcutt) was awesome!!! She was very knowledgeable, prompt with her answers, and just very pleasant to talk to. I could not have gotten a better person to work with me and guide me through the refinance process. Thank you again, Ashton, for making this process flow smoothly. 

Piero F. 

on Birdeye

4 years ago

Amanda was fantastic. She patiently and completely answered all my questions, explained the entire refinancing process and it’s components as well as emailed or called regularly to ensure my needs were being met. Wonderful overall experience. 

Michele W. 

on Birdeye

4 years ago

Antonae was thoughtful, knowledgeable and consise. 

Luke B. 

on Birdeye

4 years ago

Easy process. 

Henry C. 

on Birdeye

4 years ago

after putting in our application I started receiving dozens of cold calls from other companies, it was highly disruptive and I wasn't told my phone number would end up on a list. In addition, its a big company experience. There were so many people working on our refinance that I honestly don't know who Marcia was within that process. That being said we were approved quickly and it was fairly simple to use the document portal. It was also nice that we were able to sign our papers at home. Overall, the process moved smoothly... read more

Robert W. 

on Birdeye

4 years ago

Jaciah was extremely blunt, direct, and matter of fact with any of the answers to my every question. This was refreshing. Most would sugar-coat things or soften their answers a bit, but Jaciah gave the precise answer immediately and didn't go back and forth on any details which was great. I appreciated the up-front approach he took with my call.