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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very responsive.
Responded to my questions. Very knowledgeable and worked quickly to process my loan
Ok is what I have
I was told we would receive an phone update each week through the process and that did not happen. I had to call to get any info at all. I never spoke to Candace. When I did call in the people I spoke to were friendly and apologetic but the info they gave me was not always accurate and there was never any follow up to make sure I was informed. I thought the process would be fairly simple since Pennymac held our existing loan but that was not the case. I am glad that it is over but I would not recommend Pennymac.
Closing was sooner than expected.
Jasmine did an acceptable job however I will not likely recommend PennyMac because of the lack of communication from Shalimar and the rest of the team. Shalimar did not answer questions in a timely manner and filled out our application wrong despite me correcting her on the initial phone call. When I addressed her error not being fixed messed up our cash to close and amount we were able to get out of our refinance she simply said "well that's ok". In addition the communication about what could be paid off was made unclear be... read more
No testimonial
Fantastic. Easy and efficient.
Quick and concise ..
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,230 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.