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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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ERNESTO FLORES J.'s profile image
ERNESTO FLORES J. 
on Birdeye

2 years ago

This was nerve wracking at first since I had never refinanced before but to know support was a phone call away made me feel at ease. I appreciated the agents taking time to answer all my questions and in a way that made sense to me. 

Alexis S.'s profile image
Alexis S. 
on Birdeye

2 years ago

Great and easy refinance! 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Good service. I do t feel it’s necessary to force people to leave a comment when asking for a survey to be done. 

RALPH D.'s profile image
RALPH D. 
on Birdeye

2 years ago

Our refinance process began on October 1st, 2021, and everything was submitted and completed on our end by 29th of that month. We continued to receive emails stating that we would hear in five more days. We received that email either three or four times in total, without any explanation for the holdup. We eventually had to call almost daily, and demand to speak to a supervisor to figure out why there was such a delay. Overall, we believe that England tried, but the ball was dropped somewhere or frankly in multiple locations.... read more

Kathy W.'s profile image
Kathy W. 
on Birdeye

2 years ago

Very organized and accurate paperwork. Very smooth closing 

David M.'s profile image
David M. 
on Birdeye

2 years ago

You guys did good with my loan process it went smooth and no problems would recommend for anyone to go with pennymac 

Filippo A.'s profile image
Filippo A. 
on Birdeye

2 years ago

shorter time process. 

Stephen P.'s profile image
Stephen P. 
on Birdeye

2 years ago

Always prompt and precise. 

BIANCA B.'s profile image
BIANCA B. 
on Birdeye

2 years ago

Super fast turn around, pleasant customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.