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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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Sunki L.'s profile image
Sunki L. 
4 years ago

Marcia is very courteous and respectable. she shows professionalism. I thank her for her consideration and generosity. it has been a great pleasure to communicate her. her hard working should be recognized. 

Dennis A.'s profile image
Dennis A. 
4 years ago

Fastest loan I ever had 

Larry C.'s profile image
Larry C. 
4 years ago

I never talked to Brandon Samayoa. I got a different person every, single time I called and that is REALLY frustrating! I was finally allowed to talk to Henry Marron but it was like pulling teeth. I was asked for some documents to be resent when you already had them. My initial loan documents are NOT the ones you used as a comparison for the final loan documents. Anyways, glad it is done! I DO feel we got a good rate but it took us 2 weeks longer than expected to close. I just think it needs to be a more personal approach w... read more

Sherly C.'s profile image
Sherly C. 
4 years ago

My overall experience was excellent and what I would they led me well through the process by giving me concise informations throughout the whole process. Thanks to the team and I would gladly recommend anybody . 

Shane S.'s profile image
Shane S. 
4 years ago

The people who came and did the appraisal where fine but I feel the appraisal reviewers on PennyMac side took way to long and did a poor job of communicating. Had they done better it wouldn’t have took so long 

Devon D.'s profile image
Devon D. 
4 years ago

Took longer than expected. Faye wasn't very pleasant nor responsive. Too many different people to speak with. I was way more proactive than PennyMac. Brett Fraser was AWESOME however. Thank goodness for him. He took care of everything 

Tyler T.'s profile image
Tyler T. 
4 years ago

Friendly, and willing to answer any questions 

Salomon H.'s profile image
Salomon H. 
4 years ago

Great mortgage company and rates! 

Cheryl G.'s profile image
Cheryl G. 
4 years ago

Everyone at the MAC team was great. They told me exactly what documents were needed and it went very smooth. The notary that came to the house to close was very well prepared. It was great!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.