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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Sunki L.'s profile image
Sunki L. 
on Birdeye

2 years ago

Marcia is very courteous and respectable. she shows professionalism. I thank her for her consideration and generosity. it has been a great pleasure to communicate her. her hard working should be recognized. 

Shane S.'s profile image
Shane S. 
on Birdeye

2 years ago

The people who came and did the appraisal where fine but I feel the appraisal reviewers on PennyMac side took way to long and did a poor job of communicating. Had they done better it wouldn’t have took so long 

Patricia W.'s profile image
Patricia W. 
on Birdeye

2 years ago

There was unclear information about my taxes and escrow. I was told that closing was going to be by the end of December 2021. Also the information displaed on the link where was sent to me was consistently changing and at the end I have to call PM to find out how much was my cash to close. It was confusing, but every time I had to call penny Mac I would get accurate info. Thanks 

Tyler T.'s profile image
Tyler T. 
on Birdeye

2 years ago

Friendly, and willing to answer any questions 

Salomon H.'s profile image
Salomon H. 
on Birdeye

2 years ago

Great mortgage company and rates! 

Genevieve P.'s profile image
Genevieve P. 
on Birdeye

2 years ago

Great experience. 

DIANE G.'s profile image
DIANE G. 
on Birdeye

2 years ago

Great experience! 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

2 years ago

The whole process was fine up until yesterday. I was told loan would close yesterday and that I did not need to make my January and February payments. Individual informed me yesterday that I would need to make my January payment or there would be a late charge. I hope there is not an issue with this. 

Marissa P.'s profile image
Marissa P. 
on Birdeye

2 years ago

I had to re-submit some documents that didn't download. No one's fault. Y'all did great, it was a good experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.