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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Nicole W.'s profile image
Nicole W. 
4 years ago

We filled out our loan application in September of 2021 and did not close until January 15, 2022. Seems a little extreme........... 

Chad H.'s profile image
Chad H. 
4 years ago

Thanks for working with us Brandon. Everything turned out as we discussed 

John H.'s profile image
John H. 
4 years ago

From the start…. The whole Mac Team was amazing! Everything went smoothly and efficiently. England and our Mac Team were very communicative and kept us up to date throughout the process! 

Adam M.'s profile image
Adam M. 
4 years ago

I am not going to type an essay. Long story short, it was very evident that I knew more about what exactly was needed for inspections, than PennyMac. Then, after a water test was completed, it was initially rejected with "failing" results, even though it was the exact same results as the last water test that was given to Penny Mac just two years prior on a previous loan for the house. I asked to speak to a Manager about it, and got the run around. Had to call back to finally get a Manager, who supported Mario, and told m... read more

Danny S.'s profile image
Danny S. 
4 years ago

Pennymac is TERRIBLE an the the Team was unclear an communication lacted I was SO SORRY TO EVEN GET INVOLED!!!!! 

JOHN S.'s profile image
JOHN S. 
4 years ago

The process was not smooth, too many calls to discuss - at almost every turn there were problems NO SONGLE point of contact TOO MANY requests for information - I asked at the start not to be bothered with multiple emails for information and that was ignored - this experience was so impersonal that I would not recommend PennyMac -Marica, when I spoke to her, she was helpful but it was infrequent talking directly to her! 

Jordan M.'s profile image
Jordan M. 
4 years ago

My experience was awesome. 

Muhammad S.'s profile image
Muhammad S. 
4 years ago

Ray lane is really nice and supportive lady she helps us for refinancing our house we are so much satisfied from her work . 

Stephen P.'s profile image
Stephen P. 
4 years ago

Everything went extremely well. They were very good at communicating all the info needed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.