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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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Ronald E.'s profile image
Ronald E. 
4 years ago

Hope this goes somewhere! But no worries. The whole process was like dealing with this really big entity where you needed to know.... oh no you need to call xxxxxx, oh sorry we don't answer those questions you need to call xxxxx. Complete and total lack of pre-notification. You have documents to sign, we need these additional items, we have changed your complete load and here is how it looks now. Honestly it was like the loan officer doesn't talk with loan processing who don't talk with underwriting. Just figure it out ... read more

Marissa P.'s profile image
Marissa P. 
4 years ago

I had to re-submit some documents that didn't download. No one's fault. Y'all did great, it was a good experience. 

Jose Recinos L.'s profile image
Jose Recinos L. 
4 years ago

Her attitude! Very nice and positive! 

Anau Q.'s profile image
Anau Q. 
4 years ago

The communication….it was awesome! 

Amanda G.'s profile image
Amanda G. 
4 years ago

Brandy was great the rest of the process was a wreck 

Joann M.'s profile image
Joann M. 
4 years ago

Application through closing was extremely streamlined. Process was flawless. 

Darrel R.'s profile image
Darrel R. 
4 years ago

Our refinance loan was explained and handled very professionally. Amanda made it all very clear and understandable. It took a little longer than we thought it would but it all worked out great in the end. 

Seana C.'s profile image
Seana C. 
4 years ago

Update frequency and quality of information. Call backs and follow through were excellent. Thank you Brandy 

Bradley B.'s profile image
Bradley B. 
4 years ago

Good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.