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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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NICHOLAS H.'s profile image
NICHOLAS H. 
on Birdeye

2 years ago

The tech utilization was seamless. It almost felt too easy. Also the support was very timely in following up. 

Jesus R.'s profile image
Jesus R. 
on Birdeye

2 years ago

The first time we tried to do a refinance the agent in charge was incredibly unclear about what documents needed to be submitted. We submitted the ones that she asked for on time. And she proceeded to cancel our application, and wrote that we were not answering her and that’s why it was cancelled. We restarted the application and this group was much better about communicating but still we almost missed some of our deadlines because even though we submitted the documents they weren’t good enough for some reason. Even after ... read more

Matthew G.'s profile image
Matthew G. 
on Birdeye

2 years ago

If your staff was honest we had three different closing costs so we couldn't close on the first time it was scheduled I was told the wrong interest rate the whole experience was a headache 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

No comment 

Richard W.'s profile image
Richard W. 
on Birdeye

2 years ago

The process was easy. The ability to load documents thru the portal was nice and convenient. 

James G.'s profile image
James G. 
on Birdeye

2 years ago

Simple process. 

John H.'s profile image
John H. 
on Birdeye

2 years ago

From the start…. The whole Mac Team was amazing! Everything went smoothly and efficiently. England and our Mac Team were very communicative and kept us up to date throughout the process! 

Anthony V.'s profile image
Anthony V. 
on Birdeye

2 years ago

I originally thought it was a scam, All of the agents were quick to assure me it was not. I am very happy they were able to get a lower rate! Thank you all involved! Anthony Valenti Satisfied Customer 

Kwonnie S.'s profile image
Kwonnie S. 
on Birdeye

2 years ago

Great team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.