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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The tech utilization was seamless. It almost felt too easy. Also the support was very timely in following up.
The first time we tried to do a refinance the agent in charge was incredibly unclear about what documents needed to be submitted. We submitted the ones that she asked for on time. And she proceeded to cancel our application, and wrote that we were not answering her and that’s why it was cancelled. We restarted the application and this group was much better about communicating but still we almost missed some of our deadlines because even though we submitted the documents they weren’t good enough for some reason. Even after ... read more
If your staff was honest we had three different closing costs so we couldn't close on the first time it was scheduled I was told the wrong interest rate the whole experience was a headache
Simple process.
Thanks for working with us Brandon. Everything turned out as we discussed
From the start…. The whole Mac Team was amazing! Everything went smoothly and efficiently. England and our Mac Team were very communicative and kept us up to date throughout the process!
The process was not smooth, too many calls to discuss - at almost every turn there were problems NO SONGLE point of contact TOO MANY requests for information - I asked at the start not to be bothered with multiple emails for information and that was ignored - this experience was so impersonal that I would not recommend PennyMac -Marica, when I spoke to her, she was helpful but it was infrequent talking directly to her!
I originally thought it was a scam, All of the agents were quick to assure me it was not. I am very happy they were able to get a lower rate! Thank you all involved! Anthony Valenti Satisfied Customer
Great team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,230 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.