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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,230 reviews
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Perry R.'s profile image
Perry R. 
on Birdeye

2 years ago

Everything went very smoothly 

Tammie B.'s profile image
Tammie B. 
on Birdeye

2 years ago

Went very smooth 

PENNY B.'s profile image
PENNY B. 
on Birdeye

2 years ago

Brandy and the Pennymac team were very helpful throughout the entire process!! 

ALFONSO B.'s profile image
ALFONSO B. 
on Birdeye

2 years ago

Thank you for the Good work 

Ronald E.'s profile image
Ronald E. 
on Birdeye

2 years ago

Hope this goes somewhere! But no worries. The whole process was like dealing with this really big entity where you needed to know.... oh no you need to call xxxxxx, oh sorry we don't answer those questions you need to call xxxxx. Complete and total lack of pre-notification. You have documents to sign, we need these additional items, we have changed your complete load and here is how it looks now. Honestly it was like the loan officer doesn't talk with loan processing who don't talk with underwriting. Just figure it out ... read more

Genevieve P.'s profile image
Genevieve P. 
on Birdeye

2 years ago

Great experience. 

Theodore Roberson J.'s profile image
Theodore Roberson J. 
on Birdeye

2 years ago

The process of refinancing was quicker and much easier than we expected. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

2 years ago

The whole process was fine up until yesterday. I was told loan would close yesterday and that I did not need to make my January and February payments. Individual informed me yesterday that I would need to make my January payment or there would be a late charge. I hope there is not an issue with this. 

Alexis Rotkowitz K.'s profile image
Alexis Rotkowitz K. 
on Birdeye

2 years ago

The loan process was quick, easy, and professionally done. No complaints. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,230 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.