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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Marcia Wiggins is an exceptional representative of your company. She was clear and accurate with everything I needed as well as working through any issues I had immediately. She was, as well, a pleasent voice on the phone. May not seem like much but her friendly demeaner is not the norm in customer service yet she makes it look easy. That alone is reason enough for me to stay with Pennymac
we were very pleased
Marcia Wiggins and Thomas PapaGeorge were very courteous and professional during the entire process and both were willing to answer any questions that I had.
Very good
Marcia was professional, attentive and she made the entire process painless. Thank you.
Speaking to actual people with very little hold time! Great service, I have a wonderful percentage rate!
Kristina Holloman was very helpful!
The loan officer had too many loan he was trying to process by himself. He would not reply or was slow to reply to email. He never answered calls so I left messages and he would call the next day sometimes. The assistant was ok and very helpful but it appeared he was still learning what to do. He did however take our concern to a supervisor who handled our concerns immediately.
Everybody involved with the refinance process made it go very well, Thank you!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,241 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.