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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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CHARLES H.'s profile image
CHARLES H. 
on Birdeye

4 years ago

we were very pleased 

DARYL T.'s profile image
DARYL T. 
on Birdeye

4 years ago

Marcia was professional, attentive and she made the entire process painless. Thank you. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

4 years ago

Speaking to actual people with very little hold time! Great service, I have a wonderful percentage rate! 

SEAN G.'s profile image
SEAN G. 
on Birdeye

4 years ago

Kristina Holloman was very helpful! 

Philip S.'s profile image
Philip S. 
on Birdeye

4 years ago

The loan officer had too many loan he was trying to process by himself. He would not reply or was slow to reply to email. He never answered calls so I left messages and he would call the next day sometimes. The assistant was ok and very helpful but it appeared he was still learning what to do. He did however take our concern to a supervisor who handled our concerns immediately. 

JEFFREY D.'s profile image
JEFFREY D. 
on Birdeye

4 years ago

Everybody involved with the refinance process made it go very well, Thank you!! 

Robin G.'s profile image
Robin G. 
on Birdeye

4 years ago

The process was smooth and stress free!! Thank you for the awesome customer service!! 

WILLARD B.'s profile image
WILLARD B. 
on Birdeye

4 years ago

We were so pleased with the whole process of refinancing our home through PennyMac. Our rep, Eliud (Daniel), called frequently to be sure there were no questions and let us know when to expect certain docs. It was a very professional, fast, and easy process. . .and we never had to leave our home (very good for us in these Covid times)! We've dealt with many mortgage companies over the years. . .PennyMac was by far the best! 

DESMOND S.'s profile image
DESMOND S. 
on Birdeye

4 years ago

Great service! Made refinancing very simple and quick. Online application and calculators made applying easy and informative. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.