PENNYMAC

AHMAD F. 

on Birdeye

5 years ago

Marcia and the PennyMac Team were responsive and helpful throughout the process. 

MATTHEW D. 

on Birdeye

5 years ago

I had a great refinance experience. Ronsha was very knowledgeable and prompt to answer any of my questions. I didn't feel like I was being left out or uninformed throughout the entire process. 

FRANK K. 

on Birdeye

5 years ago

Both Eliud Rodriguez and Benedick Magcalas are outstanding and professional representatives of Penny Mac. Their commitment and devotion to my loan process and my needs were above and beyond. Thank you to both of them for their hard work and diligence during my loan process. 

PAUL S. 

on Birdeye

5 years ago

Both Joseph DeMasi and Eliud Rodriguez were very responsive, knowledgeable, and customer service focused. Both professional individuals represent PennyMac Loan Services, LLC as an extremely reputable financial institution. 

Paul D. 

on Birdeye

5 years ago

None 

Roger P. 

on Birdeye

5 years ago

PennyMac handle my refinancing with expertise 

FORREST S. 

on Birdeye

5 years ago

Wonderful experience from start to finish. 

THOMAS W. 

on Birdeye

5 years ago

The timely responses and weekly updates from Ms. Lawson was amazing. 

John Duncan I. 

on Birdeye

5 years ago

The communication from one person to another wasn't that great. The timing of being on the phone to have questions answered was ridiculous. The timing of the close was great and happened before we expected. Marcia Wiggins did great and tried to answer and get to whomever we needed to get answers complete to the best of her knowledge but the go-between and having to talk to so many different people about 1 particular question that Carl Wren had stated we needed to do was ridiculous.