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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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PAUL S.'s profile image
PAUL S. 
on Birdeye

4 years ago

Both Joseph DeMasi and Eliud Rodriguez were very responsive, knowledgeable, and customer service focused. Both professional individuals represent PennyMac Loan Services, LLC as an extremely reputable financial institution. 

Paul D.'s profile image
Paul D. 
on Birdeye

4 years ago

None 

Roger P.'s profile image
Roger P. 
on Birdeye

4 years ago

PennyMac handle my refinancing with expertise 

FORREST S.'s profile image
FORREST S. 
on Birdeye

4 years ago

Wonderful experience from start to finish. 

THOMAS W.'s profile image
THOMAS W. 
on Birdeye

4 years ago

The timely responses and weekly updates from Ms. Lawson was amazing. 

John Duncan I.'s profile image
John Duncan I. 
on Birdeye

4 years ago

The communication from one person to another wasn't that great. The timing of being on the phone to have questions answered was ridiculous. The timing of the close was great and happened before we expected. Marcia Wiggins did great and tried to answer and get to whomever we needed to get answers complete to the best of her knowledge but the go-between and having to talk to so many different people about 1 particular question that Carl Wren had stated we needed to do was ridiculous. 

EVANS W.'s profile image
EVANS W. 
on Birdeye

4 years ago

great job! 

RONALD W.'s profile image
RONALD W. 
on Birdeye

4 years ago

Just that we didn't get the signing documents in advance of the actual signing of the closing date so we can go over them. 

JACOB A.'s profile image
JACOB A. 
on Birdeye

4 years ago

Easy from start to finish. Thanks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.