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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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LARRY Allison I.'s profile image
LARRY Allison I. 
on Birdeye

4 years ago

Once Jerica took over it went smooth. Before her it was silence. Almost canceled if not for jerica. 

BARRY Z.'s profile image
BARRY Z. 
on Birdeye

4 years ago

Yamila was responsive and clear; returned calls in a timely manner 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Great experience! 

Scott F.'s profile image
Scott F. 
on Birdeye

4 years ago

good supportive help with all processing!!  

Micah R.'s profile image
Micah R. 
on Birdeye

4 years ago

Marcia was great. Her supervisor, not so much. I had questions on the exact breakdown of my payment with respect to taxes, insurance, and principal/interest, because it was not right in discussions and did not match the closing disclosures. Marcia forwarded my questions to her supervisor and he was supposed to call me. He never did. She also credited the $59 dollars or so I was to owe at closing and he was supposed to approved it. Despite having two weeks to do so, he did not. Unsatisfied. 

Gary L.'s profile image
Gary L. 
on Birdeye

4 years ago

The whole process was very pleasant no stress.everyone kept me well informed. 

Eric L.'s profile image
Eric L. 
on Birdeye

4 years ago

The process was easy for most part .Ronsha kept us up to date and answered our questions promptly. 

Gilberto Perez Lopez S.'s profile image
Gilberto Perez Lopez S. 
on Birdeye

4 years ago

When you call them and let a message to call me back because probably you have a question, I don't received that call back. Then I call again. Also nobody discusses the final numbers before I closing. Luckily I work in mortgage before and I know how to read a settlement and truth in lending and understand the process. 

David F.'s profile image
David F. 
on Birdeye

4 years ago

The constant communication was excellent. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.