This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Aubrey, Kristina, and Clark were wonderful, efficient, and extremely helpful. They made this process incredibly easy and much faster than I anticipated. I am extremely pleased with my experience!
Once Jerica took over it went smooth. Before her it was silence. Almost canceled if not for jerica.
Timely and courteous
Yamila was responsive and clear; returned calls in a timely manner
Great experience!
good supportive help with all processing!!
Marcia was great. Her supervisor, not so much. I had questions on the exact breakdown of my payment with respect to taxes, insurance, and principal/interest, because it was not right in discussions and did not match the closing disclosures. Marcia forwarded my questions to her supervisor and he was supposed to call me. He never did. She also credited the $59 dollars or so I was to owe at closing and he was supposed to approved it. Despite having two weeks to do so, he did not. Unsatisfied.
The whole process was very pleasant no stress.everyone kept me well informed.
When you call them and let a message to call me back because probably you have a question, I don't received that call back. Then I call again. Also nobody discusses the final numbers before I closing. Luckily I work in mortgage before and I know how to read a settlement and truth in lending and understand the process.
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.