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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Process was fast and I got a better interest rate than I thought I would.
At the beginning of the application process I requested that everything be rolled into the loan, escrow from original loan and any debits. I was hoping for no cash due at closing, either owed to me or that I I needed to bring to closing. Apparently that wasn't possible. When it was time to close I was actually given three different amounts. On the phone call discussing the closing I was told that I owed $3.86, the closing document emailed to me said that I owed .10, but ended paying $6.00!
I was not made aware that I needed a check for $66 at closing. I was told that there was no cash out of hand. Needless to say that was something I should have been made aware off.
Very knowledgeable and professional.
Everyone was very helpful
Great
Marcia Wiggins is an exceptional representative of your company. She was clear and accurate with everything I needed as well as working through any issues I had immediately. She was, as well, a pleasent voice on the phone. May not seem like much but her friendly demeaner is not the norm in customer service yet she makes it look easy. That alone is reason enough for me to stay with Pennymac
Marcia Wiggins and Thomas PapaGeorge were very courteous and professional during the entire process and both were willing to answer any questions that I had.
Very good
PENNYMAC has a 4.6 star rating with 3,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.