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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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ELIZABETH A.'s profile image
ELIZABETH A. 
6 years ago

The whole process was made simple. The penny Mac team. We’re professionals. 

Lynn W.'s profile image
Lynn W. 
6 years ago

Everyone was so helpful! I recommended PennyMac to 20 other Veterans. I cannot say enough about the people that helped me. Very professional and friendly. They made me feel like I mattered. I absolutely love PennyMac. Please make sure you let them know they are valued employees. Thank you, Lynn Weaver 

Joann D.'s profile image
Joann D. 
6 years ago

The whole process was pretty easy. Kristina Holloman and Ryan Tang are friendly, knowledgeable and professional. Ryan was able to beat a competing offer, and Kristina contacted us throughout the process with updates on progress and let us know when additional documents were needed, etc. Thanks! 

Roger A.'s profile image
Roger A. 
6 years ago

Super fast and easy, great customer service! I basically Just made a phone call and (poof) I was signing papers! 

AHMAD F.'s profile image
AHMAD F. 
6 years ago

Marcia and the PennyMac Team were responsive and helpful throughout the process. 

FRANK K.'s profile image
FRANK K. 
6 years ago

Both Eliud Rodriguez and Benedick Magcalas are outstanding and professional representatives of Penny Mac. Their commitment and devotion to my loan process and my needs were above and beyond. Thank you to both of them for their hard work and diligence during my loan process. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
6 years ago

Great customer service! Exceeded our expectations and went above and beyond throughout entire process. Thanks to the entire team! 

Peter F.'s profile image
Peter F. 
6 years ago

The web portal was not as easy to use as other lenders’. Loan documents contained errors throughout the process, including the final documents at closing. 

Robert V.'s profile image
Robert V. 
6 years ago

Great, painless service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.