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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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AHMAD F.'s profile image
AHMAD F. 
on Birdeye

4 years ago

Marcia and the PennyMac Team were responsive and helpful throughout the process. 

MATTHEW D.'s profile image
MATTHEW D. 
on Birdeye

4 years ago

I had a great refinance experience. Ronsha was very knowledgeable and prompt to answer any of my questions. I didn't feel like I was being left out or uninformed throughout the entire process. 

FRANK K.'s profile image
FRANK K. 
on Birdeye

4 years ago

Both Eliud Rodriguez and Benedick Magcalas are outstanding and professional representatives of Penny Mac. Their commitment and devotion to my loan process and my needs were above and beyond. Thank you to both of them for their hard work and diligence during my loan process. 

Amber T.'s profile image
Amber T. 
on Birdeye

4 years ago

Andre and Kristina were amazing and helpful 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

4 years ago

Great customer service! Exceeded our expectations and went above and beyond throughout entire process. Thanks to the entire team! 

Robert V.'s profile image
Robert V. 
on Birdeye

4 years ago

Great, painless service! 

Bunny S.'s profile image
Bunny S. 
on Birdeye

4 years ago

They were fantastic about getting everything completed in a timely manner. 

PAUL S.'s profile image
PAUL S. 
on Birdeye

4 years ago

Both Joseph DeMasi and Eliud Rodriguez were very responsive, knowledgeable, and customer service focused. Both professional individuals represent PennyMac Loan Services, LLC as an extremely reputable financial institution. 

John Duncan I.'s profile image
John Duncan I. 
on Birdeye

4 years ago

The communication from one person to another wasn't that great. The timing of being on the phone to have questions answered was ridiculous. The timing of the close was great and happened before we expected. Marcia Wiggins did great and tried to answer and get to whomever we needed to get answers complete to the best of her knowledge but the go-between and having to talk to so many different people about 1 particular question that Carl Wren had stated we needed to do was ridiculous. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.