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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,254 reviews
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Micah R.'s profile image
Micah R. 
5 years ago

Marcia was great. Her supervisor, not so much. I had questions on the exact breakdown of my payment with respect to taxes, insurance, and principal/interest, because it was not right in discussions and did not match the closing disclosures. Marcia forwarded my questions to her supervisor and he was supposed to call me. He never did. She also credited the $59 dollars or so I was to owe at closing and he was supposed to approved it. Despite having two weeks to do so, he did not. Unsatisfied. 

Gary L.'s profile image
Gary L. 
5 years ago

The whole process was very pleasant no stress.everyone kept me well informed. 

Eric L.'s profile image
Eric L. 
5 years ago

The process was easy for most part .Ronsha kept us up to date and answered our questions promptly. 

Joyce W.'s profile image
Joyce W. 
5 years ago

Great, from start to finish. 

Gilberto Perez Lopez S.'s profile image
Gilberto Perez Lopez S. 
5 years ago

When you call them and let a message to call me back because probably you have a question, I don't received that call back. Then I call again. Also nobody discusses the final numbers before I closing. Luckily I work in mortgage before and I know how to read a settlement and truth in lending and understand the process. 

David F.'s profile image
David F. 
5 years ago

The constant communication was excellent. 

Joann D.'s profile image
Joann D. 
5 years ago

The whole process was pretty easy. Kristina Holloman and Ryan Tang are friendly, knowledgeable and professional. Ryan was able to beat a competing offer, and Kristina contacted us throughout the process with updates on progress and let us know when additional documents were needed, etc. Thanks! 

Donald C.'s profile image
Donald C. 
5 years ago

No hassle 

Harry Moore J.'s profile image
Harry Moore J. 
5 years ago

Good job.! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,254 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.